Kaip renkami „Feefo“ atsiliepimai?

Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.

Kas gali palikti „Feefo“ atsiliepimą?

„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.

Kaip tikriname atsiliepimus?

Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.

Kaip elgtis su netikrais atsiliepimais?

„Feefo“ užkerta kelią netikriems atsiliepimams, nes atsiliepimus kviečiame teikti tik patikrintus pirkėjus.

Thompson & Morgan apžvalgos

Rodomos visos 120,127 apžvalgos (-ų)

Patikimas klientas

Patvirtinta „Feefo“

9 years ago

Occasional customer

Good service and plants in good condition. Little more expensive on p&p. It

Steve

Thompson & Morgan

9 years ago

Thank you for your review, we are glad you are happy with our products. Happy gardening, Steve

Pirkimo data: 30/06/2017

Trusted Customer

Patvirtinta „Feefo“

9 years ago

Ką Trusted Customer sakė apie Thompson & Morgan:

Poor service poor quality items

Took them weeks to tell me the special offer items i'd ordered were out of stock and issue a refund. Nothing like an interest free loan eh Thompson & Morgan

Ryan B

Thompson & Morgan

9 years ago

I am very sorry that this has happened, and I appreciate how disappointing that this must have been. We do try to advise as soon as possible if there are any problems with sending items, but I understand that this was left later than usual on this occasion. I will be sure to pass your comments along. Kind regards, Ryan

Atsiliepimai apie gaminius

Pirkimo data: 30/06/2017

Patikimas klientas

Patvirtinta „Feefo“

9 years ago

I bought plants for my wife, who is a keen gardener. She was delighted both by the quality of the plants and by the very careful way in which they were packaged.

Caitlin

Thompson & Morgan

9 years ago

It sounds like they are in good hands :) I bet that she can't wait until your garden is filled with their wonderful blooms! ~ Regards, Caitlin

Pirkimo data: 29/06/2017

Trusted Customer

Patvirtinta „Feefo“

9 years ago

Ką Trusted Customer sakė apie Thompson & Morgan:

fast delivery but disappointing plant

Would give 5 stars for speed of delivery. But I must admit I was very disappointed in the 'jumbo' plug plant. It will take into next year before it can be planted out although it is a fast growing...

Skaityti daugiau

Anne

Thompson & Morgan

9 years ago

Hi there, thanks for taking the time to post your review. We appreciate your feedback. This will help us to improve our service. I'm sorry that you're disappointed with your Buddleja Buzz Ivory. It's a dwarf variety so will stay small. However, make sure you pot up the jumbo plug frequently in order for it to flourish and do its best. It should do well once the roots have established. Regards, Anne

Pirkimo data: 28/06/2017

Patikimas klientas

Patvirtinta „Feefo“

9 years ago

Great Service

The order came quickly, it was well packages. Very pleased with the seeds, which have germinated. Would recommend this company.

Hannah

Thompson & Morgan

9 years ago

This is lovely feedback, thank you for taking the time to let us know. We're glad you have had a positive experience and look forward to being of service in the future!

Kind regards,

Hannah

Pirkimo data: 29/06/2017

Patikimas klientas

Patvirtinta „Feefo“

9 years ago

Cannot fault T&M

As always the service is excellent. Items arrive on time and in good condition.

Hannah

Thompson & Morgan

9 years ago

I'm so glad you are happy with our service, thank you for your kind comments.

~Hannah

Atsiliepimai apie gaminius

Pirkimo data: 04/07/2017

Trusted Customer

Patvirtinta „Feefo“

Southam

9 years ago

Ką Trusted Customer sakė apie Thompson & Morgan:

Lead times?

The lead times for plants on the website is sceptical - they arrived within 2 weeks of the order but is a month lead time acceptable?

Steve

Thompson & Morgan

9 years ago

Thank you for your comment. This is something we are currently working on, as the product is live we can only try and predict when it will be ready to send out. We do aim to send our products out early but unfortunately you can't rush growing the plants so this is the reason we put a certain dispatch date on the order. Regards Steve

Atsiliepimai apie gaminius

Pirkimo data: 28/06/2017

Patikimas klientas

Patvirtinta „Feefo“

9 years ago

Three of the four items were out of stock and had to be refunded.

Poor.

Ryan B

Thompson & Morgan

9 years ago

Hi there, thank you for your review. I am so sorry to hear of your disappointment. I appreciate how it must have been considering that we were unable to supply your full order. I can see that you have been fully refunded for those items, and I am glad to hear that the ones that did arrive are doing well. Kind regards, Ryan

Atsiliepimai apie gaminius

Pirkimo data: 30/06/2017

Patikimas klientas

Patvirtinta „Feefo“

9 years ago

Good

Yes would buy again

Steve

Thompson & Morgan

9 years ago

Thank you for your review, we aim to provide excellent customer service. Happy gardening, Steve

Atsiliepimai apie gaminius

Pirkimo data: 30/06/2017

Trusted Customer

Patvirtinta „Feefo“

9 years ago

Ką Trusted Customer sakė apie Thompson & Morgan:

disappointing but they are replacing them

the wisteria arrived with broken stems and the 36 plug plants 8 of them died

Anne

Thompson & Morgan

9 years ago

Hi there, I'm very sorry that you've been unhappy with the arrival of your plants. I can confirm that the wisteria and perennials have been replaced. Replacements take priority over new orders and we'll ensure they arrive as soon as our new stock arrives. The garden snips are very useful throughout your garden for deadheading, cutting flowers for your vase or cuttings. I'm confident that you'll find them very useful after all. Regards, Anne

Atsiliepimai apie gaminius

Pirkimo data: 28/06/2017

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Kas yra „Trusted Service Awards“ apdovanojimai

Kodėl verta pasitikėti „Feefo“ atsiliepimais?

Sužinokite daugiau apie „Feefo“

„Thompson & Morgan“ apžvalgos

Gazania Tiger Stripes Mixed Garden ReadyDaugiau šio produkto apžvalgųPeržiūrėti produkto interneto svetainęthe only special offer they decided they could be bothered to send and the plants all died.

Busy Lizzie Divine Mixed New Guinea Garden ReadyDaugiau šio produkto apžvalgųPeržiūrėti produkto interneto svetainęAll plants in excellent condition and at a bargain price. You can't go wrong with T&M

Garden Essentials KitDaugiau šio produkto apžvalgųPeržiūrėti produkto interneto svetainęI Have used this set yet but well packed and in good condition

Verbena Quartz Mixed F1 Hybrid Garden ReadyDaugiau šio produkto apžvalgųPeržiūrėti produkto interneto svetainęWhen the plants did arrive they were in poor condition, only half of them have have survived on planting. Disappointed

Gazania Tiger Stripes Mixed Garden ReadyDaugiau šio produkto apžvalgųPeržiūrėti produkto interneto svetainęWhen the plants did arrive they were in poor condition, only half of them have have survived on planting. Disappointed

Nepeta Patchwork Mixed Garden ReadyDaugiau šio produkto apžvalgųPeržiūrėti produkto interneto svetainęDidn't receive them. Refunded.

Antirrhinum majus Madame Butterfly F1 Hybrid Garden ReadyDaugiau šio produkto apžvalgųPeržiūrėti produkto interneto svetainęDidn't receive them. Refunded.

Marigold Zenith Mixed F1 Hybrid Garden ReadyDaugiau šio produkto apžvalgųPeržiūrėti produkto interneto svetainęNice plants. Flowering when they arrived.

Rudbeckia hirta Cherry Brandy Garden ReadyDaugiau šio produkto apžvalgųPeržiūrėti produkto interneto svetainęDidn't receive them. Refunded.

Begonia x tuberhybrida Apricot Shades Improved F1 Hybrid Garden ReadyDaugiau šio produkto apžvalgųPeržiūrėti produkto interneto svetainę

Garden Snips - ONLY 399 with orders over 10 Worth 799Daugiau šio produkto apžvalgųPeržiūrėti produkto interneto svetainęnot worth the money cost price is probably less than a £1.00

36 FREE PerennialsDaugiau šio produkto apžvalgųPeržiūrėti produkto interneto svetainę8 of the plug plants died after a few days

2 Buddleja Buzzreg Ivory jumbo plug plants - ONLY 499 with every order Worth 1598Daugiau šio produkto apžvalgųPeržiūrėti produkto interneto svetainę

Bluebell CreeperDaugiau šio produkto apžvalgųPeržiūrėti produkto interneto svetainęok but albeit quite small in size

1 Wisteria sinensis Prolific potted plant - ONLY 599 with orders over 10 Worth 1499Daugiau šio produkto apžvalgųPeržiūrėti produkto interneto svetainęBroken stems on arrival pant no good

Kaip renkami „Feefo“ atsiliepimai?

Kas gali palikti „Feefo“ atsiliepimą?

Kaip tikriname atsiliepimus?

Kaip elgtis su netikrais atsiliepimais?