Inspiring and empowering customers to read, learn, create and play
Paslauga
3.2
/5
5
4
3
2
1
556
100
75
105
448
1,284
reitingai per pastaruosius metus
Rodomos visos 269,282 apžvalgos (-ų)
Patikimas klientas
Patvirtinta „Feefo“
9 months ago
Jigsaw Puzzles
I receive my puzzles without too much of a delay. What I order is what I get.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
9 months ago
Lots of choice
Love reading and doing crafts easy to use site
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
9 months ago
Brilliant
Brilliant service! Easy to browse and order. My package arrived safely at the store I picked, and the lady who received me was a literal angel!
0
Bendrinti
GM
gerard McMahon
Patvirtinta „Feefo“
JEY
9 months ago
Ką gerard McMahon sakė apie The Works:
Good value with choice
very good value for money, good indivdual choices, reliable postage and good back up service, would highly recommend themgood value
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
9 months ago
Non delivery
My parcel never arrived. I did get my money back but I was looking forward to my books arriving. In my opinion you should change your delivery system as this is not the first parcel that I have not...
Skaityti daugiau
Donna Smith
The Works
9 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was lost in transit.
We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
Our records show a customer service adviser has been in touch and has resolved your issues.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
9 months ago
Cancelled order
Ordered an item I was disapointed after waiting three weeks they had to cancel it.
Donna Smith
The Works
9 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was not delivered to you.
Our records show a refund has been issued.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Bendrinti
SB
susan bassett
Patvirtinta „Feefo“
9 months ago
Ką susan bassett sakė apie The Works:
Great shop
Excellent service, quick and kept informed.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
9 months ago
Dry useful at Shoeboxes time
I always use The Works when buying fillings for Shoeboxes. I shall be in the shops for the sales after Christmas!
For the first time I ordered on line, and the picking and packing was not good. My...
Skaityti daugiau
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
9 months ago
Good value and pleasant to use
The Works offers value for money.
The website is clear and an email is sent to keep customers informed.
I have found in store staff friendly and helpful in Tonbridge
0
Bendrinti
SP
Sarah Phillips
Patvirtinta „Feefo“
GBR
9 months ago
Ką Sarah Phillips sakė apie The Works:
Terrible service never received my order after waiting a month, cancel got a refund never will use online service again
Donna Smith
The Works
9 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that you had to cancel your order due to the order taking too long to arrive..
We are working closely with our warehouse team to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
Our records show a customer service adviser has issued a refund.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.