Inspiring and empowering customers to read, learn, create and play
Paslauga
3.2
/5
5
4
3
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1
556
100
75
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448
1,284
reitingai per pastaruosius metus
Rodomos visos 269,282 apžvalgos (-ų)
Patikimas klientas
Patvirtinta „Feefo“
8 months ago
cancelled order after waiting 2 weeks for an update
questioned where my order was after 2 weeks of waiting for it to be dispatched, then received a new tracking number saying it was dispatched, only for them to cancel the order the next day
0
Bendrinti
TR
T Richards
Patvirtinta „Feefo“
8 months ago
Ką T Richards sakė apie The Works:
Bad information as customers service didn't seem at all bothered
I ordered every year for my granddaughters crafts this year had to telephone 3 times to see where my order was
I have recently received my order socking wet things missing and iteams broken I...
Skaityti daugiau
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
8 months ago
Lost parcel
Wrong parcel delivered and never found and delivered to me. Ended up getting a refund which is fine but was a bit rubbish considering I’d spent time carefully going through The Works website to find...
Skaityti daugiau
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
8 months ago
Christmas order cancelled
My order was undelivered due to damaged packaging - decision by Evri -and then cancelled by The Works with no option to reissue
0
Bendrinti
RC
Rachael Cookson
Patvirtinta „Feefo“
GBR
8 months ago
Ką Rachael Cookson sakė apie The Works:
Really poor customer service
Terrible service, had to cancel order as after 3 weeks they still hadn't sent it or bothered to communicate about the delay. Tracking was not available meaning I spent over half an hour in a queue,...
Skaityti daugiau
0
Bendrinti
AH
Alison Hall
Patvirtinta „Feefo“
8 months ago
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
8 months ago
Disappointing Experience and Unhelpful Customer Service
I ordered over £60 worth of items, fully aware delivery would take over 10 days. However, after 12 days with no update I had to chase my order. On day 15 it was finally dispatched with missing items,...
Skaityti daugiau
0
Bendrinti
JB
Jeanette Boniface
Patvirtinta „Feefo“
GBR
8 months ago
Ką Jeanette Boniface sakė apie The Works:
Won't ever order again
Terrible. I made an order on Nov 19th. Some items were for my grandsons 6th bday on 7th Dec.
I emailed twice to enquire when I would receive...both ignored. I eventually received on 18th Dec. Over...
Skaityti daugiau
0
Bendrinti
SC
SC
Patvirtinta „Feefo“
GBR
8 months ago
Ką SC sakė apie The Works:
Do not order from the works, terrible delay in delivering your order
Weeks and weeks of delay of the order , with no message and no apology. When I looked up how to cancel the order- because by this time I had had to order from Amazon for all the similar goods, I saw...
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.