Inspiring and empowering customers to read, learn, create and play
Paslauga
3.2
/5
5
4
3
2
1
556
100
75
105
448
1,284
reitingai per pastaruosius metus
Rodomos visos 269,282 apžvalgos (-ų)
Patikimas klientas
Patvirtinta „Feefo“
8 months ago
Excellent service
The price of item was very competitive. The delivery was prompt and reasonably priced (as item below the free delivery level) . Arrived well packaged.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
8 months ago
Gifts
Orderd items came nxt day delivery really good value
0
Bendrinti
JL
JLM
Patvirtinta „Feefo“
GBR
8 months ago
Ką JLM sakė apie The Works:
Hopeless customer service
As of Dec 29, I haven’t received my order placed on Nov 28. It was dispatched but has been lost at Evri’s delivery depot, no movement since Dec 6. I emailed customer services and they obviously...
Skaityti daugiau
Donna Smith
The Works
7 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was lost in transit.
We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
Our records show a customer service adviser has issued a refund.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Bendrinti
KM
Kirstin Maloney
Patvirtinta „Feefo“
GBR
8 months ago
Ką Kirstin Maloney sakė apie The Works:
Very slow delivery - be prepared
Although The Works offer of 10 children's books for £10 is a brilliant one, I regret using the home delivery service. I ordered 2 sets of Christmas themed books along with 2 gifts on 28th November...
Skaityti daugiau
Donna Smith
The Works
7 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was delayed due to an issue with the warehouse.
We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Bendrinti
BM
Barnara Mitchell
Patvirtinta „Feefo“
8 months ago
Ką Barnara Mitchell sakė apie The Works:
My Favourite
Very, very good service. Staff are very helpful and are always able to give me advice, suggestions, information of newly received products that might be of interest to me.
I also value the range of...
Skaityti daugiau
0
Bendrinti
HK
Hayleigh Kemp
Patvirtinta „Feefo“
GBR
8 months ago
Ką Hayleigh Kemp sakė apie The Works:
Terrible
Never received my items and waited a month for any information and refund
1
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
8 months ago
Great Value
Good choice of books, great value and quick delivery.
0
Bendrinti
CJ
Chris Jones
Patvirtinta „Feefo“
GBR
8 months ago
Ką Chris Jones sakė apie The Works:
The works, works
Excellent service, great delivery
0
Bendrinti
MD
Mavaurneen Daynes
Patvirtinta „Feefo“
8 months ago
Ką Mavaurneen Daynes sakė apie The Works:
Excellent
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
8 months ago
Order cancelled by The Works at last minute
Complete order cancelled by The Works following our chase up regarding non delivery delivery on 19th December 2025. Original order was placed 19th November 2025.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.