Inspiring and empowering customers to read, learn, create and play
Paslauga
3.2
/5
5
4
3
2
1
556
100
75
105
448
1,284
reitingai per pastaruosius metus
Rodomos visos 269,282 apžvalgos (-ų)
CI
Carol Ives
Patvirtinta „Feefo“
6 months ago
Ką Carol Ives sakė apie The Works:
Sadly not a fast enough service for modern day.
It was slow,I was notified quite late that my order could not be fullfilled and i was sent two wrong items.
I love the store but live 15 miles away but i would not order online again which is a shame
Donna Smith
The Works
6 months ago
Good afternoon,
Thank you for your feedback.
We are extremely sorry that your order took longer than expected with incorrect items.
Please contact Customer service on 0121 313 6050 or email enquiries@theworks.co.uk.
This will be passed to the relevant department for further training to ensure you receive our excellent customer service.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards ,
The Works.
0
Bendrinti
EA
Elfa Allnutt
Patvirtinta „Feefo“
GBR
6 months ago
Ką Elfa Allnutt sakė apie The Works:
Service second to none.
Excellent as always.Have been using The Works. since beginning of ‘covid’ and always had excellent service.Easy to browse and place order.Delivered within 2-3 days.Order always correct,securely...
Skaityti daugiau
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
6 months ago
Excellent
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
6 months ago
Several items missing from parcel
Donna Smith
The Works
6 months ago
Good afternoon,
Thank you for your feedback.
We are extremely sorry that your order has arrived with items missing.
Our records show a customer service adviser has been in touch and has issued a refund.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Bendrinti
DS
Denise Simpson
Patvirtinta „Feefo“
GBR
6 months ago
Ką Denise Simpson sakė apie The Works:
Jigsaws
Ordered on line some jigsaws puzzles and the service was quick got them in four days jigsaws
0
Bendrinti
EA
Esther J Fenton-Allen
Patvirtinta „Feefo“
GBR
6 months ago
Ką Esther J Fenton-Allen sakė apie The Works:
Order from The Wirks
Everything was dealt quick and I was kept up to date every step of the way.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
6 months ago
Good service
Easy ordering and everything went as predicted.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
6 months ago
Lovely service
Lovely, staff were friendly and helpful.
I paid for my goods quickly and was made to feel very welcome in the store
0
Bendrinti
HO
Holly
Patvirtinta „Feefo“
GBR
6 months ago
Ką Holly sakė apie The Works:
Damaged books
Awful. Notified that books were damaged beyond repair in transit after waiting nearly a week for delivery. Had to arrange a last minute present due to this. Will not be using online service again
Donna Smith
The Works
6 months ago
Good afternoon,
Thank you for your feedback.
Please accept our sincere apologies that your order was not delivered due to being damaged at the couriers.
Our records show that our customer service team have issued a refund.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Bendrinti
SM
Stacey Mitchell
Patvirtinta „Feefo“
GBR
6 months ago
Ką Stacey Mitchell sakė apie The Works:
A great bargain
The service I received was outstanding. A very straightforward method of shopping. The selection was vast and I was able to read reviews before I brought my granddaughter a whole collection of books....
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.