Inspiring and empowering customers to read, learn, create and play
Paslauga
3.2
/5
5
4
3
2
1
556
100
75
105
448
1,284
reitingai per pastaruosius metus
Rodomos visos 269,282 apžvalgos (-ų)
JH
Jan Harvey
Patvirtinta „Feefo“
GBR
6 months ago
Ką Jan Harvey sakė apie The Works:
Didn’t receive my last recent order, did get a refund from the works though. It was the courier who lost the parcel .
Donna Smith
The Works
6 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was lost in transit.
We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
Our records show a customer service adviser has been in touch and has resolved your issues.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards
The Works.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
6 months ago
Great service
Excellent
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
6 months ago
Good value & quality items.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
6 months ago
Offers quality goods and good value for money
Easy to browse and order online. Kept informed throughout purchase, despatch and delivery. Items were of a high quality and good value for money.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
6 months ago
Good service as usual.
Good service order delivered, on time, one item unavailable which was credited straight away.
0
Bendrinti
LG
Lynn Griffiths
Patvirtinta „Feefo“
GBR
6 months ago
Ką Lynn Griffiths sakė apie The Works:
Poor communication
Logged in and ordered online from the sales, to be collected from my local store, received no email confirmation of my order. Only knew the purchase went through as my account. With no delivery email...
Skaityti daugiau
Cheryl Hughes
The Works
6 months ago
Good afternoon,
Thank you for your feedback.
We apologise your click and collect order was delayed.
We will pass your feedback to the relevant department to help make sure this does not happen in the future.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards
The Works.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
6 months ago
Against the Odds
The service is always very good and the products very good value for money. However, unfortunately The Works is sometimes let down by their couriers and we have had parcels lost twice recently. ...
Skaityti daugiau
0
Bendrinti
LI
Lizzie
Patvirtinta „Feefo“
GBR
6 months ago
Ką Lizzie sakė apie The Works:
Great shop, amazing range of stationery, friendly helpful staff.
Friendly professional shop; fair prices for quality items.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
6 months ago
it all went very smoothly , and i was very pleased
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
6 months ago
The service was good very efficient. The site was easy to use and delivery was good.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.