Although we paid for transfers we never got picked up at STT or in Tortola. We were forced to take a cab from both places. The boat wasn't ready at noon, we waited for 3 hours. The team at the marina...
Skaityti daugiau
Ian
The Moorings
7 years ago
Thank you for your review. We are sorry to hear of your recent experience in the Virgin Islands. Please email us directly at customer.care@thlmarine.com so that we can discuss this with you further and get more detailed information as to what may have gone wrong. Certainly this is not the standard to which we hold ourselves and would like to ensure this does not happen again.
I did not know what to expect post-Irma, services are doing as well as could be expected. Bar, food and boat were in great shape.
Atsiliepimai apie gaminius
Pirkimo data: 20/03/2018
0
Bendrinti
TC
Trusted Customer
7 years ago
Ką Trusted Customer sakė apie The Moorings:
It was a perfect trip
Ian
The Moorings
7 years ago
That's what we like to hear! Thank you for your feedback.
Atsiliepimai apie gaminius
Pirkimo data: 06/08/2018
0
Bendrinti
Patikimas klientas
7 years ago
Good service from the technical dept. They assisted us within a few hours of both our calls.
Front desk staff was very nice. They could use assistance to get the stuff customers were asking for...
Skaityti daugiau
Ian
The Moorings
7 years ago
Thank you very much for your detailed review. We will ensure this information is relayed to the base staff so that we can improve upon these procedures in the future.
El servicio de atención en general es muy pobre en la marina. Nadie estaba esperándonos cuando llegamos. En general no vi mucha predisposición a evacuar dudas o preguntas del huesped. En cuanto no...
Skaityti daugiau
Ian
The Moorings
7 years ago
Apreciamos sus comentarios puedo asegurarle que esto no es nuestro estándares de The Moorings y si usted no lo ha hecho por favor póngase en contacto con nuestro equipo de Customer Care a customer.care-thlmarine.com y hacerles saber lo que experimentó para que podamos estar seguros de que esto no suceda en el futuro. Esperamos verlo pronto en su proximo alquiler de yate con The Moorings.
We have sailed through the Moorings 4 times now. Each time we show up early and are told we can leave the dock at noon. The staff has never gotten us off the dock at noon. It is usually between 2:00...
Skaityti daugiau
Ian
The Moorings
7 years ago
Thank you very much for your review. We are sorry to hear that you had difficulties while on your most recent charter, and are most concerned that your supplies were not delivered to you as promised. If you would like to discuss this matter further, please contact us directly at customer.care@thlmarine.com. We sincerely hope that the remainder of your charter was a success.
Today, after almost 50 years at sea, The Moorings has established its reputation as the world's premier yacht charter company. Our award-winning charter fleet now includes more than 400 yachts in 20+ destinations across the globe. Whether it’s a self-skippered monohull; a Sail catamaran with a skipper at the helm; a high-performance Power catamaran or a Crewed yacht with a captain and chef—we’re here to make your time on the water truly unforgettable.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Today, after almost 50 years at sea, The Moorings has established its reputation as the world's premier yacht charter company. Our award-winning charter fleet now includes more than 400 yachts in 20+ destinations across the globe. Whether it’s a self-skippered monohull; a Sail catamaran with a skipper at the helm; a high-performance Power catamaran or a Crewed yacht with a captain and chef—we’re here to make your time on the water truly unforgettable.