„The Moorings“ apžvalgos

Thank you very much for your review. We are glad to hear that you had a successful vacation in the islands! While we have since discontinued mailing the hard-copy chart briefing books, all guests do still have access to the same information online after they book their charter, and are given a unique access code to download the full chart briefing book. The link to download the book can be found in the footer of your Invoice. We apologize if this information was not properly communicated to you prior to your vacation.

Thank you for your review of your recent experience in the BVI's. We are sorry to hear of the difficulties you experienced upon arrival that delayed the start of your vacation. This is not the standard to which we hold ourselves. If you have not done so already, please contact us directly at customer.care@thlmarine.com so we can discuss this with you further.

Thank you for your detailed review of your recent charter. We regret that we were not able to provide an experience on par with the standard to which we hold ourselves, however we hope that your overall vacation was a success. This feedback will be passed to the BVI Operations team to ensure an improved experience in the future. If you would like to discuss this with us in more detail, please reach out to us directly at customer.care@thlmarine.com

Thank you very much for your review and for chartering with us! We look forward to having you back again soon.