The online service was quick and easy to complete for my pets. The cost for the policies were reasonable as other companies were more expensive. I would definitely recommend them.
Joe
The Insurance Emporium
1 year ago
Good morning,
Thank you for leaving a review, we are pleased you have joined us.
Kind regards,
Joe
The Insurance Emporium
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
1 year ago
Hassle free changes to update policy
So helpful and knowledgeable when changing my policy over. Made sure I had all the options I needed and explained in detail the different level’s available.
Joe
The Insurance Emporium
1 year ago
Good morning,
Thank you for leaving a review, we are pleased you have joined us.
Kind regards,
Joe
The Insurance Emporium
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
1 year ago
Poor Customer Retention Service
Terrible. Exisitng customer offered renewal price £166. On line quote offered better deal. When I called they could not match it. Now that of simple business stupidity
Kirsty
The Insurance Emporium
1 year ago
Good afternoon,
We are sorry to hear of your comments. Whilst it is recommended to compare policies at renewals, it is important to note that our new policies offered currently on our website, will be on different terms and conditions to your previous policy. This is because it is a new contract of insurance , rather than a continuation of your previous policy terms.
One of the potential issues of doing this, may be that any conditions you had previously claimed for, will now be excluded from cover on the new policy.
Having reviewed both of your policies, there are some differences to the previous terms, and the ones you have selected, including the cover limit and excess. Please ensure you are happy with the terms offered, if you wish to discuss anything, please feel free to contact us on 03300 244 005.
Kind regards,
Kirsty
The Insurance Emporium
Patikimas klientas
1 year ago
Why did you not mention that the facts are I now have double the coverage for vet fees? Not sure where the reduction in cover from previous year is
Joe
The Insurance Emporium
1 year ago
Looking at the policies you informed us the pet was born in 2012 when applying for your previous policy; for the new policy you have declared the pet was born in 2014-this difference will account for the disparity with the premiums. If the age is incorrect on your new policy please let us know.
Kind Regards
Joe
The Insurance Emporium
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
1 year ago
Prompt answers!
Kirsty
The Insurance Emporium
1 year ago
Good afternoon,
Thank you for leaving a review, we are pleased you are happy with the service.
Kind regards,
Kirsty
The Insurance Emporium
0
Bendrinti
MS
MR GAVIN SMITH
Patvirtinta „Feefo“
Hull
1 year ago
Ką MR GAVIN SMITH sakė apie The Insurance Emporium:
Very polite and ask questions as to what we needed
Kirsty
The Insurance Emporium
1 year ago
Good afternoon,
Thank you for leaving a review, we are pleased you have joined us.
Kind regards,
Kirsty
The Insurance Emporium
0
Bendrinti
MN
MRS LISA NIX
Patvirtinta „Feefo“
1 year ago
Ką MRS LISA NIX sakė apie The Insurance Emporium:
Simple, efficient, friendly
Really helpful, great to be able to talk to someone who is friendly and knows that they are talking about, and I didnt have to wait ages to speak to them either!
Kirsty
The Insurance Emporium
1 year ago
Good afternoon,
Thank you for leaving a review, we are pleased you are happy with the service.
Kind regards,
Kirsty
The Insurance Emporium
0
Bendrinti
CR
C ROBERTMCINTOSH
Patvirtinta „Feefo“
Laurencekirk
1 year ago
Ką C ROBERTMCINTOSH sakė apie The Insurance Emporium:
Pet Insurance
Very good, clear and easy to navigate through and get the appropriate solution.
Kirsty
The Insurance Emporium
1 year ago
Good afternoon,
Thank you for leaving a review, we are pleased you have joined us.
Kind regards,
Kirsty
The Insurance Emporium
0
Bendrinti
ME
MR T EDWARDS
Patvirtinta „Feefo“
Liverpool
1 year ago
Ką MR T EDWARDS sakė apie The Insurance Emporium:
Pet Insurance
Easy to use
Kirsty
The Insurance Emporium
1 year ago
Good afternoon,
Thank you for leaving a review, we are pleased you are happy with the service.
Kind regards,
Kirsty
The Insurance Emporium
0
Bendrinti
MD
MR L DOGGART
Patvirtinta „Feefo“
Plymouth
1 year ago
Ką MR L DOGGART sakė apie The Insurance Emporium:
Fair and clear
Fair price for the insurance cover
Kirsty
The Insurance Emporium
1 year ago
Good afternoon,
Thank you for your review, we are pleased you are happy with the new policy.
Kind regards,
Kirsty
The Insurance Emporium
0
Bendrinti
MW
MRS V WHALE
Patvirtinta „Feefo“
1 year ago
Kirsty
The Insurance Emporium
1 year ago
Good afternoon,
Thank you for you review, we are pleased you have joined us.
Kind regards,
Kirsty
The Insurance Emporium
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.