Ką Trusted Customer sakė apie The Insurance Emporium:
Highly recommended
Easy to use website. All information was to hand. Excellent value for money
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TC
Trusted Customer
9 years ago
Ką Trusted Customer sakė apie The Insurance Emporium:
Insurance ordered.
Simple and effective.
Insurance is a necessary evil in that you purchase it with the hope it is never called upon; to this end I can provide an input in the purchase only
The only complaint I had...
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Trusted Customer
9 years ago
Ką Trusted Customer sakė apie The Insurance Emporium:
Great customer service
The service so far has been great, i have been online again to insure my other dog with Emporium. Thank you.
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Trusted Customer
9 years ago
Ką Trusted Customer sakė apie The Insurance Emporium:
Clunky Start.
Dear Sirs,
It's was pretty bad.
I tried for 4 days to get hold of you to take a new policy.
Issues with website, chat service and on several occasions I held on the phone for 20+ minutes.
Finally...
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Becki
The Insurance Emporium
9 years ago
Thank you for your feedback and sorry for the below standard level of service received to date. This is not indicative of our usual levels of service and have implemented measures to make sure that this is improved.
Kind regards
Daniel Noble
Customer Contact Team Leader
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Patikimas klientas
9 years ago
Good service, right product
Agent handled call well and was thorough
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Patikimas klientas
9 years ago
Competitive Price
Very competitive price, hope claims experience will be as easy if I need to make a claim, noting it is underwritten E&L who have a reputation for a slow claims process.
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Patikimas klientas
9 years ago
Plain English and comprehensive cover
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Trusted Customer
9 years ago
Ką Trusted Customer sakė apie The Insurance Emporium:
Multi-animal discounts need to be clearer
Cheaper than a lot of insurance companies, but website not clear on more than one animal discounts. I ended up paying more than i should have for my first pet's insurance as the instructions on the...
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Trusted Customer
9 years ago
Ką Trusted Customer sakė apie The Insurance Emporium:
I bought four dog insurances and have only received details for one. Now I am going to have to pay or an expensive phone call to sort it out
Becki
The Insurance Emporium
9 years ago
Thank you for your email and sorry for the delay in receiving your documents.
I am glad that you have received your documentation now.
Sorry for any inconvenience caused.
Kind regards
Daniel Noble
Customer Contact Team Leader
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Patikimas klientas
9 years ago
Fast, clear and efficient.
Fast, clear, efficient person on the other end of the phone - wonderful after suffering for ages with overseas call centres with other pet insurance companies - and good value.
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.