I did all the work. When asked a specific question on chat I had to ask twice and the answer was still a little vague. Don't know how good they are until I make a claim which hopefully I won't have...
Skaityti daugiau
0
Bendrinti
Patikimas klientas
9 years ago
Clear explanation given of product and all questions answered
0
Bendrinti
Patikimas klientas
9 years ago
Good communcinication
good service from E&L, good communication as to product and how it would be better for my caravan insurance
0
Bendrinti
Patikimas klientas
9 years ago
Recommended
The insurance was good value for money compared to other companies and the staff was very helpful.
0
Bendrinti
Patikimas klientas
9 years ago
Excellent customer service
I found the representative I spoke to very polite and helpful, She also went through all the options with me to find me the best product for my needs.
0
Bendrinti
TC
Trusted Customer
new forest
9 years ago
Ką Trusted Customer sakė apie The Insurance Emporium:
return call bcks
you could begin by returning phone calls .i rang many many times and requested a call back but untill i emailed to ask if you still existed i had no response from you .this all took over a month...
Skaityti daugiau
Daniel
The Insurance Emporium
9 years ago
Thank you for your feedback.
I am sorry for the service that has been provided to date, this is not indicative of our usual levels of service.
A senior member of our team will contact to discuss the situation with you.
Kind regards
Daniel Noble
Customer Contact Team Leader
1
Bendrinti
TC
Trusted Customer
9 years ago
Ką Trusted Customer sakė apie The Insurance Emporium:
easy to set up. great price. no hassle. wonderful people.
easy to set up. great price. no hassle. wonderful people.
0
Bendrinti
TC
Trusted Customer
9 years ago
Ką Trusted Customer sakė apie The Insurance Emporium:
Lacking communication.
My policy document file emailed to me was empty. I notified Emporium for them to send my documents but they haven't replied. Communication is lacking.
Emporium need to update their list of models as...
Skaityti daugiau
0
Bendrinti
TC
Trusted Customer
9 years ago
Ką Trusted Customer sakė apie The Insurance Emporium:
Pretty good
Pretty good but charged me twice therefore had to contact customer services for a refund. Had read that the phone lines take forever tsk used chat instead which was really efficient and was refunded...
Skaityti daugiau
0
Bendrinti
Patikimas klientas
9 years ago
Could not buy on line because have no mobile number and could not proceed and had to ring and then incurred a collection charge which was NOT explained at the time . Hopefully this is sorted but it...
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.