Ką Trusted Customer sakė apie The Insurance Emporium:
The communication was good and very simple to follow
0
Bendrinti
TC
Trusted Customer
8 years ago
Ką Trusted Customer sakė apie The Insurance Emporium:
cheap insurance
cheapest insurance quote with good offers easy to get a quote and easy to purchase
0
Bendrinti
TC
Trusted Customer
8 years ago
Ką Trusted Customer sakė apie The Insurance Emporium:
Very helpful in explaining the benefits of the policy & making sure I got the cover required
0
Bendrinti
TC
Trusted Customer
8 years ago
Ką Trusted Customer sakė apie The Insurance Emporium:
Poor customer service!
As my dog is only 2 I am not an expert in pet insurance and as there is 4 different types of cover I wanted further advise.
I obtained my quotes from compare the market and called the Emporium team...
Skaityti daugiau
Becki
The Insurance Emporium
8 years ago
Thank you for your feedback.
I am sorry you feel as though you have not received the highest standard of service we always aim to provide. I can assure this will be dealt with within our strict training guides. I have asked a senior to contact you today to go through your queries and any action taken to deal with your concerns.
Kindest Regards
Michelle Corner
Customer Contact Team Leader
TC
Trusted Customer
8 years ago
The concerning this is you say you try and offer a high standard service but i spoke to two members of staff and recieving shocking information and appalling service.
1
Bendrinti
Patikimas klientas
8 years ago
Quick & simple
Quick & simple
0
Bendrinti
Patikimas klientas
8 years ago
It was very easy to take the policy out but when I have sent an email to cancel within the 14 day cooling off period, I have had NO reply.
1
Bendrinti
Patikimas klientas
8 years ago
I would use them for everything if I could
So quick and easy!
0
Bendrinti
TC
Trusted Customer
8 years ago
Ką Trusted Customer sakė apie The Insurance Emporium:
Well done
They were very helpful and very efficient
0
Bendrinti
TC
Trusted Customer
8 years ago
Ką Trusted Customer sakė apie The Insurance Emporium:
Very helpful and depending on the quote next year would stay.
0
Bendrinti
TC
Trusted Customer
8 years ago
Ką Trusted Customer sakė apie The Insurance Emporium:
Not sure if they have any staff ??? !!!!
Impossible to get through on the phone Tried several times but couldn’t get anyone to answer
Tried to apply online via compare the market.com to be met with site down for maintenance
Eventually...
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.