customer service was ok but despite their marketing some points are not explained clearly in their horse insurance policy
Tom
The Insurance Emporium
7 years ago
Thank you for your feedback.
We're sorry to hear about this; we always make the cover level as transparent as possible. It's a shame to learn you've cancelled your policy, however, we understand if the policy doesn't suit your needs.
Best wishes
0
Bendrinti
Patikimas klientas
7 years ago
It was quick and easy to do and everything was in plain english so u know exactly what u were getting. Also you could tweek other things to add..
Tom
The Insurance Emporium
7 years ago
Thank you for your feedback.
It's wonderful to hear your thoughts.
Welcome to The Insurance Emporium!
0
Bendrinti
Patikimas klientas
7 years ago
dog insurance
Explained everything very clearly including cover, additional options available, different methods of payment and how cover differed
Tom
The Insurance Emporium
7 years ago
Thank you for your feedback.
It's lovely to hear your appreciation.
Welcome to The Insurance Emporium!
0
Bendrinti
TC
Trusted Customer
7 years ago
Ką Trusted Customer sakė apie The Insurance Emporium:
Broken link to see policy and after contacting CS no answer. Joke of a company
Tom
The Insurance Emporium
7 years ago
Thank you for your feedback.
We're sorry to hear about this; we've just sent you a registration email. If you follow the link you'll be able to see your documents in no time.
If you have any issues, please call our friendly Customer Contact Team on 03300 244 005.
Best wishes
TC
Trusted Customer
7 years ago
I get wrong details error. Could you ask someone to respond to my email. I have provided all the details there.
Tom
The Insurance Emporium
7 years ago
Thank you for your response.
We've searched our inbox and we can't see any emails from you; can you please send your email to hello@emporium.co.uk.
Thank you
0
Bendrinti
Patikimas klientas
7 years ago
I would recommend this company to others
Quick and efficient very good value for money easy payment plan my pet insurance paperwork was with me within 2days
Tom
The Insurance Emporium
7 years ago
Thank you for your feedback.
It's fantastic to hear your appreciation.
Welcome to The Insurance Emporium!
0
Bendrinti
Patikimas klientas
7 years ago
Good customer service
Tom
The Insurance Emporium
7 years ago
Thank you for your feedback.
It's lovely to hear your appreciation.
Welcome to The Insurance Emporium!
0
Bendrinti
TC
Trusted Customer
7 years ago
Ką Trusted Customer sakė apie The Insurance Emporium:
Impressive customer service
I noticed my my pets date of birth was incorrect, not sure who’s fault it was . I phoned Emporium immediately, spoke to a very nice man . I answered some security questions, give the amended DOB was...
Skaityti daugiau
Tom
The Insurance Emporium
7 years ago
Thank you for your feedback.
It's lovely to hear your appreciation towards our staff and the service afforded to you.
Welcome to The Insurance Emporium!
0
Bendrinti
TC
Trusted Customer
newcastle upon tyne
7 years ago
Ką Trusted Customer sakė apie The Insurance Emporium:
Straight forward. Answered our questions about policy and explained clearly.
Tom
The Insurance Emporium
7 years ago
Thank you for your feedback.
It's wonderful to hear your appreciation.
Welcome to The Insurance Emporium!
0
Bendrinti
Patikimas klientas
7 years ago
No reply when I phoned despite waiting a long time. No response to my email.
Tom
The Insurance Emporium
7 years ago
Thank you for your feedback.
We're sorry to hear about this; we have been very busy on the phones recently.
We've searched our archive emails and cant see an correspondence from you, however, if you have any queries, please forward them to hello@emporium.co.uk and a member of the team will get back to you.
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.