Ką MRS LINDA FISHER sakė apie The Insurance Emporium:
Very helpful
Simon
The Insurance Emporium
10 months ago
Good morning,
Thank you for leaving your review, we are pleased to be of assistance.
Kind regards,
Simon,
The Insurance Emporium
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
10 months ago
Joe
The Insurance Emporium
10 months ago
Good morning,
Thank you for leaving your review, we are pleased you have joined us.
Kind regards,
Joe,
The Insurance Emporium
0
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MH
MRS JEAN HULTON
Patvirtinta „Feefo“
10 months ago
Ką MRS JEAN HULTON sakė apie The Insurance Emporium:
It was excellent and no problem at all
Joe
The Insurance Emporium
10 months ago
Good afternoon,
Thank you for leaving your review, we are pleased you have joined us.
Kind regards,
Joe,
The Insurance Emporium
0
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MG
MRS E GUILLON
Patvirtinta „Feefo“
10 months ago
Joe
The Insurance Emporium
10 months ago
Good afternoon,
Thank you for leaving your review, we are pleased you have joined us.
Kind regards,
Joe,
The Insurance Emporium
0
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MP
MR DAVID PULLAR
Patvirtinta „Feefo“
10 months ago
Ką MR DAVID PULLAR sakė apie The Insurance Emporium:
Shocking customer service
Don't listen yo you,talk over your.obviously the customer is never right. Said they had sent 3 emails,and 3 letters on 3 separate occasions,in relation to mypolicies uc7ec. I didn't recieve one...
Skaityti daugiau
Joe
The Insurance Emporium
10 months ago
Good afternoon,
We're sorry you remain dissatisfied, we will pass the matter to our Customer Experience Department who will review the matter in full and respond within the next 5 working days.
Kind regards,
Joe,
The Insurance Emporium
0
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Patikimas klientas
Patvirtinta „Feefo“
10 months ago
Static caravan insurance cover
Very professional, listened to the needs and adjusted the policy to suit.
Joe
The Insurance Emporium
10 months ago
Good afternoon,
Thank you for leaving your review, we are pleased you have joined us.
Kind regards,
Joe,
The Insurance Emporium
0
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MK
MRS KAY KINGSLEY
Patvirtinta „Feefo“
GBR
10 months ago
Ką MRS KAY KINGSLEY sakė apie The Insurance Emporium:
Helpful customer service
Spoke to someone re a new policy and then changed to a higher one
Both calls were helpful, professional and knowledgable
Joe
The Insurance Emporium
10 months ago
Good afternoon,
Thank you for leaving your review, we are pleased you have joined us.
Kind regards,
Joe,
The Insurance Emporium
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
10 months ago
Shockiing customer service
Shocking service. I have been a customer for a long time,and 2 of my 3 policies my were cancelled,through no fault of my own .when I tried to explain,I had not revieved any communication,either by...
Skaityti daugiau
Simon
The Insurance Emporium
10 months ago
Good morning,
We are sorry to hear about your experience.
The policy you previously held was a historic product that was coming to an end and is no longer available. Ahead of the end date, we sent several notifications to let customers know about the closure and to provide details of an alternative product. We’re very sorry that you didn’t receive these and for any confusion this caused.
We’re pleased that we were able to resolve the matter by providing new quotes and opening two new policies for your horses, and we hope this helps to put your mind at ease.
Kind regards,
Simon
The Insurance Emporium
Patikimas klientas
10 months ago
You clearly havnt resolved the complaint because you still haven't, investigated,why I recieved no correspondence, and left me uninsured for 2 months.
Simon
The Insurance Emporium
10 months ago
Good afternoon,
We’re sorry to hear you’ve been experiencing ongoing issues. If you would like us to look into this specifically, please email us at Feedback@Emporium.co.uk, and a member of our Customer Experience Team will review your concerns.
Thank you,
Simon
The Insurance Emporium
0
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MS
MRS ELIZABETH SMITH
Patvirtinta „Feefo“
GBR
10 months ago
Ką MRS ELIZABETH SMITH sakė apie The Insurance Emporium:
Barney's insurance will help him live and love longer.
Very easy to fill in the form for insurance, also easy to understand, I'm so much happier now I know Barney is so well covered.
Simon
The Insurance Emporium
10 months ago
Good afternoon,
Thank you for leaving your review, we are pleased you have joined us.
Kind regards,
Simon,
The Insurance Emporium
0
Bendrinti
MM
MR STEPHEN MCRITCHIE
Patvirtinta „Feefo“
GBR
10 months ago
Ką MR STEPHEN MCRITCHIE sakė apie The Insurance Emporium:
Let down it might be the post don’t know
Service really great but back up terrible still waiting for paperwork to get sent out which was discussed on phone many thanks Stephen
Simon
The Insurance Emporium
10 months ago
Good afternoon,
Thank you for leaving your review. We’re sorry that the policy documents took longer than expected. These can be delivered via our portal, by email, or by post, with your chosen method of contact being used.
Kind regards,
Simon
The Insurance Emporium
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.