Kaip renkami „Feefo“ atsiliepimai?

Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.

Kas gali palikti „Feefo“ atsiliepimą?

„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.

Kaip tikriname atsiliepimus?

Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.

Kaip elgtis su netikrais atsiliepimais?

„Feefo“ užkerta kelią netikriems atsiliepimams, nes atsiliepimus kviečiame teikti tik patikrintus pirkėjus.

The Adventure People apžvalgos

Rodomos visos 1,302 apžvalgos (-ų)

John Bland

Patvirtinta „Feefo“

GBR

11 months ago

Ką John Bland sakė apie The Adventure People:

Amazing Galápagos Islands

Amazing adventure to the Galápagos Islands ,Dario our guide was fantastic showing us around his home islands, snorkelling ,kakaying,biking and hiking. The Islands are all different but great in their...

Skaityti daugiau

James Fuller

Patvirtinta „Feefo“

GBR

11 months ago

Ką James Fuller sakė apie The Adventure People:

Two weeks of memories

Easy to use, the actual tour provider delivered the tour as advertised.

Arni

Patvirtinta „Feefo“

GBR

11 months ago

Ką Arni sakė apie The Adventure People:

Great service with a personal touch

Excellent service. My questions were answered clearly and directly. I really appreciated the online chat feature, where I could speak with a real representative instead of an automated system.

Annie Nilaker

Patvirtinta „Feefo“

GBR

11 months ago

Ką Annie Nilaker sakė apie The Adventure People:

EBC trek Nepal

Always had prompt responses to my questions and things ran as smoothly as they could (weather issues on the ground when on the trip but we got there eventually)

Michael Stirling

Patvirtinta „Feefo“

GBR

11 months ago

Ką Michael Stirling sakė apie The Adventure People:

Good service but inability to discuss details post booking was frustrating

It was generally very good , the initial call and booking process was all straightforward and I received a good selection of holidays that would be suitable for my requirements. The only slightly...

Skaityti daugiau

Millicent Dor

Patvirtinta „Feefo“

GBR

11 months ago

Ką Millicent Dor sakė apie The Adventure People:

The best time

It was an amazing trip! We had wonderful tour guides and I had the best time I would deffo recommend! It was great how the activities were all organised for us and we got to pick which ones we wanted...

Skaityti daugiau

Victoria Hudson

Patvirtinta „Feefo“

GBR

11 months ago

Ką Victoria Hudson sakė apie The Adventure People:

Poor customer service

To be honest I’m very disappointed with the lack of communications from The Adventure People. I messaged you in a panic prior to leaving for my trip yet it took 24 hours for you to get back to me,...

Skaityti daugiau

Chris

The Adventure People

11 months ago

Dear Victoria, Thank you for your feedback. I have taken it on board and am looking into what we can improve. I think your review is slightly disingenuous as I can see you emailed on Oct 2nd at around 13:00 and we replied at around 17:30 the same day, We explained the partner would contact you. On October 7th you emailed again at around 15:00 and we replied at 13:00 the following day with more information. I am sorry and shocked you felt conned. We had sent all details to your My Account records where you can view and download, We do not 'con' anyone as we're a legitimate business as the vast majority of our reviews demonstrate. I would be happy to publish the email chain here if that's OK with you. Please let me know. As mentioned though, I will be reviewing our processes and seeing what we can do better to ensure no customer feels lost of any anxiety over this booking. Best wishes,

Victoria Hudson

11 months ago

No new comments

Mike Willis

Patvirtinta „Feefo“

GBR

11 months ago

Ką Mike Willis sakė apie The Adventure People:

Well designed tour

Excellent way to find out about a new part of the world. And to meet people from varied places and backgrounds to keep our minds open. Much depends on group leader of course, to safeguard, inform,...

Skaityti daugiau

Patikimas klientas

Patvirtinta „Feefo“

11 months ago

Robert KERRY

Patvirtinta „Feefo“

11 months ago

Negavote kvietimo palikti atsiliepimą?

Feefo Trusted Service Awards

Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.

Kas yra „Trusted Service Awards“ apdovanojimai

Kodėl verta pasitikėti „Feefo“ atsiliepimais?

Sužinokite daugiau apie „Feefo“

„The Adventure People“ apžvalgos

Kaip renkami „Feefo“ atsiliepimai?

Kas gali palikti „Feefo“ atsiliepimą?

Kaip tikriname atsiliepimus?

Kaip elgtis su netikrais atsiliepimais?