The service is excellent and signing up could not have been easier.
3
Bendrinti
NW
nic Williment
Patvirtinta Switchcraft
6 years ago
Ką nic Williment sakė apie Switchcraft:
Easy to use
2
Bendrinti
SB
Sylvia Bradbury
Patvirtinta Switchcraft
6 years ago
Ką Sylvia Bradbury sakė apie Switchcraft:
yes I would recommend them
2
Bendrinti
Patikimas klientas
Patvirtinta Switchcraft
6 years ago
Easy and clear presentation
2
Bendrinti
SC
Sylvester Coomber
Patvirtinta Switchcraft
6 years ago
Ką Sylvester Coomber sakė apie Switchcraft:
Dead easy switch, Awaiting events
1
Bendrinti
Patikimas klientas
Patvirtinta Switchcraft
6 years ago
Switchcraft cares about existing and prospective customers
Outstanding and spot on assistance and ongoing support!!!
2
Bendrinti
Patikimas klientas
Patvirtinta Switchcraft
6 years ago
EASY TO SWITCH AND CHEAPER GAS AND ELECTRIC
OF COURSE ,SO EASY TO SWITCH
2
Bendrinti
Patikimas klientas
Patvirtinta Switchcraft
6 years ago
Easy to input the information required and very impressive to see the details of the new deal against the old one.
2
Bendrinti
RH
Richard Harris
Patvirtinta Switchcraft
Painswick
6 years ago
Ką Richard Harris sakė apie Switchcraft:
Not everyone has a mobile telephone number!!!!
I was driven to distraction when I could not confirm details. It transpired I HAD TO PUT IN A MOBILE PHONE NO. and I don't have one. Fortunately my wife came home and I have used hers. My Landline...
Skaityti daugiau
Petar Lekarski
Switchcraft
6 years ago
Hi Richard,
Thanks for using Switchcraft and for taking the time to leave us a review.
I’m sorry about the issue you had signing up. We ask for a mobile number as this is required by the energy suppliers we work with in order to process a switch.
We can add a landline number to your account separately and pass it on to your new supplier. We’ve now been in touch to arrange this.
If there's anything else we can help with, please do get in touch.
Best wishes,
Petar
RH
Richard Harris
6 years ago
Thankyou for your quick response but I really do think other older users like myself will meet my problem! I do think your procedures need to be a teeny weeny bit more user friendly by the simple expedient of being able to use a landline number or a mobile (or both). I was really stuck trying to understand why I could not complete the initial sign-on procedure.
Having said that, I do look forward to not having to review my energy plans each year. I hadn't, in fact, realised that EDF had made a big increase in my monthly payments a couple of months ago!
2
Bendrinti
IW
Ian Michael Warin
Patvirtinta Switchcraft
6 years ago
Ką Ian Michael Warin sakė apie Switchcraft:
Do not give enough detail, particularly with regards to cancelling existing arrangements, such as direct debits
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
