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Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.

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„Feefo“ užkerta kelią netikriems atsiliepimams, nes atsiliepimus kviečiame teikti tik patikrintus pirkėjus.

Suttons Atsiliepimai | Klientų aptarnavimo atsiliepimai apie https://www.feefo.com/reviews/suttons | „Feefo“

Rodomos visos 19,455 apžvalgos (-ų)

Patikimas klientas

3 years ago

Pirkimo data: 14/09/2021

Satisfied with packing and delivery

I’m afraid many of the plants were damaged and the pots broken when I received them. I had ordered quite a large number of pkants and they were packed into two boxes, one large and one smaller.there...

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Naomi

Suttons

3 years ago

Thank you for taking the time to leave your review. I am sorry to hear many of your plants were damaged and some pots were broken. If you have not been able to save any of the plants please let us know. Your comments are appreciated and I do apologise for any inconvenience this may have caused.

Atsiliepimai apie gaminius

anne millar

3 years ago

Pirkimo data: 13/09/2021

Ką anne millar sakė apie Suttons:

Recommended.

The plants/bulbs were excellent size and quality. Contact with the seller was very good. Delivery was on time or notified late. I was very impressed with the service and products recei

Naomi

Suttons

3 years ago

Thank you for your 5 Star Review. I am glad to hear you are happy with your order and our service. Your comments are appreciated and thank you for taking the time to let us know.

Atsiliepimai apie gaminius

Patikimas klientas

3 years ago

Pirkimo data: 14/09/2021

Good quality bulbs and plants that arrived in good condition.

Good quality bulbs that arrived in good conditir6

Naomi

Suttons

3 years ago

Many thanks for taking the time to leave your review. Your comments are appreciated.

Atsiliepimai apie gaminius

Keith Hearn

3 years ago

Pirkimo data: 14/09/2021

Ką Keith Hearn sakė apie Suttons:

Great cost

Great product at a great price. Should see the results in the spring when the dads have pushed through the soil.

Naomi

Suttons

3 years ago

Thank you for your 5 star review and for taking the time to leave your comment. It is appreciated.

Atsiliepimai apie gaminius

Patikimas klientas

3 years ago

Pirkimo data: 05/09/2021

Excellent service. Great communication.

Suttons provided an excellent service. They kept us advised as to progress on delivering order. When raising a query with them on the telephone, they were very helpful and resolved our query in a...

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Naomi

Suttons

3 years ago

Thank you for the 5 star review of your order and our service. We do appreciate you taking the time to leave your comments.

Atsiliepimai apie gaminius

Wendy Perfect

Doncaster

3 years ago

Pirkimo data: 05/09/2021

Ką Wendy Perfect sakė apie Suttons:

Poor customer service

Very poor customer service. No communication about delays. I had to ask for updates before suddenly the bulbs arrived the next day. Would have been quicker to go to a nursery. Very disappointed

Naomi

Suttons

3 years ago

I am sorry if your order was despatched later than expected. It does appear there was an error with the despatch date on your emailed confirmation. I do apologise for any disappointment.

Wendy Perfect

3 years ago

Customer service isn’t very difficult communication would have been nice to keep me informed It’s a shame that you only get a response after complaining Still not impressed

Naomi

Suttons

3 years ago

I am sorry if you were not informed about the correct delivery status of your order. Your comments are noted and will be passed on.

Atsiliepimai apie gaminius

Patikimas klientas

3 years ago

Pirkimo data: 09/09/2021

Poor service. Bad experience.

Very poor customer service. Very poor company to do business with. They said items were in stock when they were not and deliveries were several weeks instead of several days. Customer service...

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Naomi

Suttons

3 years ago

I am sorry if you have had a bad experience with us. I can see we have been communicating via email and apologised for any inconvenience caused with the order. The outstanding item on your order was cancelled and refunded as requested. The data erasure request was noted and a colleague of mine had already started the process of deleting your details. This has now been fully completed and you should stop receiving any of our emails. I do apologise again for any inconvenience.

Patikimas klientas

3 years ago

I do not want more bulbs thank you. Please give them to a gardening charity for some other people to enjoy.

Naomi

Suttons

3 years ago

As the order has not been sent yet I have cancelled the replacement Bulbs and issued the appropriate refund to your payment method.

Atsiliepimai apie gaminius

Patikimas klientas

3 years ago

Pirkimo data: 09/09/2021

Quantity over quality.

Wildly inaccurate information on stock levels and shipping times. Zero communication, even in response to a complaint and request to cancel an order.

Naomi

Suttons

3 years ago

Thank you for taking the time to review your order and I am sorry the Bulbs arrived later than expected. It appears that the delivery status on your emailed confirmation was incorrect so I do apologise. I am unable see any communication from yourself regarding a complaint or request to cancel the order. If this was the case we would have responded accordingly.

Patikimas klientas

3 years ago

I submitted the cancellation request via your online contact form on or around 22 September, completing all of the required fields. This form (https://www.suttons.co.uk/contact-us/) provides 'Cancellation' as an option in the Subject drop-down menu and can therefore reasonably be taken as an appropriate mechanism for making a cancellation request. If the form does not function properly, it is not fit for purpose and should be fixed or removed from the site.

Naomi

Suttons

3 years ago

Thank you for confirming the way you tried to cancel your order. A member of our team will contact you via direct email to investigate this query further.

Atsiliepimai apie gaminius

Naomi

Suttons

3 years ago

I am sorry but as the request to cancel the order was not received the Bulbs were despatched. Part of the order was despatched 9th September with the remainder despatched later in the month.

Patikimas klientas

3 years ago

Patikimas klientas

3 years ago

Pirkimo data: 17/09/2021

Hyacinth happiness

Items as advertised ,well packaged ,prompt service and a good offer on the normal RRP of the bulbs.

Naomi

Suttons

3 years ago

Thank you for taking the time to leave your review. Your feedback is appreciated.

Atsiliepimai apie gaminius

peter

Bognor Regis

3 years ago

Pirkimo data: 05/09/2021

Ką peter sakė apie Suttons:

Slow service

Order arrived in two halves. First half the delivery was slow and the plants were very sad when they arrived. They have picked up but three died. Tracking this order worked but was slow. The second...

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Keith

Suttons

3 years ago

Thank you for your review. I was sorry to read that you had a problem with your order. The vast majority of the thousands of orders we send out every week arrive in good time and in perfect condition, apologies that wasn't the case with your order. Our helpful Customer Care Team, I'm certain would have been able to resolve this to your satisfaction. They can be contacted either via our website or by telephone on 0333 043 0700.

peter

3 years ago

I was OK with the situation not complaining. This was for your information to help you. The mail service here is pretty bad which I think was the main problem ie the time you notified me of dispatch till the time of arrival

Naomi

Suttons

3 years ago

Many thanks for your feedback which is appreciated.

Atsiliepimai apie gaminius

Negavote kvietimo palikti atsiliepimą?

Apie „Suttons“

Suttons is an internationally renowned supplier of flower and vegetable seeds, young plants, bulbs, fruit bushes and other horticultural products to amateur gardeners. We have a reputation for quality and service that is second to none, and a remarkable history that goes back over two hundred years!

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0333 043 0700

Suttons,, Woodview Road, Paington, Devon, TQ4 7NG, United Kingdom

Klientų aptarnavimo tarnyba

Broccoli Sprouting Summer Purple - Seeds

Peržiūrėti visą mediją (7)

Feefo Trusted Service Awards

Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.

Kas yra „Trusted Service Awards“ apdovanojimai

Kodėl verta pasitikėti „Feefo“ atsiliepimais?

Sužinokite daugiau apie „Feefo“

„Suttons“ apžvalgos

Tulip Everlasting Mixed Perennial BulbsDaugiau šio produkto apžvalgų (61)Peržiūrėti produkto interneto svetainęThese were packed ok and time will tell how they perform

Delphinium MixedDaugiau šio produkto apžvalgų (10)Peržiūrėti produkto interneto svetainęThese were mostly good though small but I lost one plant, the rest have grown on fairly well but they were too small to plant out when they arrived

Oxalis Bulbs - versicolorDaugiau šio produkto apžvalgų (1)Peržiūrėti produkto interneto svetainęExcellent size and quality.

Oxalis Bulbs - hirta GothenburgDaugiau šio produkto apžvalgų (1)Peržiūrėti produkto interneto svetainęExcellent size and quality.

Daffodil Bulbs - ThaliaDaugiau šio produkto apžvalgų (9)Peržiūrėti produkto interneto svetainęExcellent size and quality. Good price.

Tulip GreenlandDaugiau šio produkto apžvalgų (4)Peržiūrėti produkto interneto svetainęA bargain. Delighted with quality.

Russian Snowdrop PuschkiniaDaugiau šio produkto apžvalgų (35)Peržiūrėti produkto interneto svetainęDelighted with price, size and quality.

Iris Eyecatcher BulbsDaugiau šio produkto apžvalgų (45)Peržiūrėti produkto interneto svetainęDelighted with these bulbs.

Allium Graceful BeautyDaugiau šio produkto apžvalgų (29)Peržiūrėti produkto interneto svetainęExcellent. Delighted with the bulbs and service.

Anemone Bulbs - Blanda MixDaugiau šio produkto apžvalgų (25)Peržiūrėti produkto interneto svetainęDelighted with the bulbs.

100 Days of Flowering CollectionDaugiau šio produkto apžvalgų (11)Peržiūrėti produkto interneto svetainęGreat price, great quality.Delighted.

Hyacinth Rhapsody in BlueDaugiau šio produkto apžvalgų (19)Peržiūrėti produkto interneto svetainęDelighted with the size and quality of the bulbs.

Hyacinth Bulbs - WoodstockDaugiau šio produkto apžvalgų (3)Peržiūrėti produkto interneto svetainęDelighted with the size and quality of the bulbs.

Ipheion MixDaugiau šio produkto apžvalgų (28)Peržiūrėti produkto interneto svetainęDelighted with the bulbs and service provided.

Hyacinth Breeders SelectionDaugiau šio produkto apžvalgų (17)Peržiūrėti produkto interneto svetainę

Chionodoxa Mixed Glory Of The Snow 50 BulbsDaugiau šio produkto apžvalgų (19)Peržiūrėti produkto interneto svetainę

Hyacinth Bulbs - WoodstockDaugiau šio produkto apžvalgų (3)Peržiūrėti produkto interneto svetainę

Hyacinth Berries Cream MixtureDaugiau šio produkto apžvalgų (43)Peržiūrėti produkto interneto svetainę

Daffodil Value Mixed BulbsDaugiau šio produkto apžvalgų (26)Peržiūrėti produkto interneto svetainęGreat price and can’t wait to see the dafs when they grow

Daffodil Bulbs - HaweraDaugiau šio produkto apžvalgų (8)Peržiūrėti produkto interneto svetainęExcellent service. Great bulbs.

Daffodil Citrus SorbetDaugiau šio produkto apžvalgų (33)Peržiūrėti produkto interneto svetainęExcellent service. Great bulbs.

Daffodil Bulbs - Miniature CollectionDaugiau šio produkto apžvalgų (123)Peržiūrėti produkto interneto svetainęExcellent service. Great bulbs.

Daffodil Sunshine MixDaugiau šio produkto apžvalgų (20)Peržiūrėti produkto interneto svetainęExcellent service. Great bulbs.

Daffodil Bella VistaDaugiau šio produkto apžvalgų (18)Peržiūrėti produkto interneto svetainęExcellent service. Great bulbs.

Crocus Bulbs - Cream BeautyDaugiau šio produkto apžvalgų (9)Peržiūrėti produkto interneto svetainęSame as for the daffodils

Daffodil Bulbs - Miniature CollectionDaugiau šio produkto apžvalgų (123)Peržiūrėti produkto interneto svetainęBulbs looked very good will have to wait until Spring 2022 to see the display

Russian Snowdrop PuschkiniaDaugiau šio produkto apžvalgų (35)Peržiūrėti produkto interneto svetainęSame as for the daffodils

Allium Bulbs - HairDaugiau šio produkto apžvalgų (11)Peržiūrėti produkto interneto svetainęAlready sprouting though instructions followed. Coming up too soon.

Coir Compact Planting Soil x 10 LitreDaugiau šio produkto apžvalgų (10)Peržiūrėti produkto interneto svetainęFluffs up nicely but performance not yet known

House Plant FeedDaugiau šio produkto apžvalgų (1)Peržiūrėti produkto interneto svetainęNot known. Not known. Not

RHS Bulb Starter with Rootgrow and BiostimulantsDaugiau šio produkto apžvalgų (1)Peržiūrėti produkto interneto svetainęDon’t know yet. Effectiveness not known.

Tulip Ice Cream 5 BulbsDaugiau šio produkto apžvalgų (12)Peržiūrėti produkto interneto svetainęDon’t know yet. Outcome not known.

Turnip Seeds - ArmandDaugiau šio produkto apžvalgų (1)Peržiūrėti produkto interneto svetainęHave sprouted quickly but too soon to tell anymore.

Onion Sets - ElectricDaugiau šio produkto apžvalgų (33)Peržiūrėti produkto interneto svetainęToo soon to tell! There were lots though.

Bulb BasketDaugiau šio produkto apžvalgų (3)Peržiūrėti produkto interneto svetainęArrived late. Some too late to plant or use at the time required.I had to buy alternatives.

Daffodil White Lion BulbsDaugiau šio produkto apžvalgų (5)Peržiūrėti produkto interneto svetainęDon’t know yet. Outcome not known.

Anemone Rhizomes - NemorosaDaugiau šio produkto apžvalgų (5)Peržiūrėti produkto interneto svetainęArrived a month after estimated delivery date, after I had contacted Customer Service to cancel the order and purchased replacements elsewhere. No room for them in the garden now.

Hyacinth Bulb - Midnight MysticDaugiau šio produkto apžvalgų (22)Peržiūrėti produkto interneto svetainęItem arrived as advertised ,well packaged ,and a good offer on RRP of bulbs ,prompt service ,very satisfied.

FREE Nurserymans Choice Winter BeddingDaugiau šio produkto apžvalgų (3)Peržiūrėti produkto interneto svetainęPlant took ages to arrive and were very weedy. To early to see what they will develop into

Viola Plants - Most Scented MixDaugiau šio produkto apžvalgų (1)Peržiūrėti produkto interneto svetainęLooked half dead when they arrived. 3 of them have died. To early to tell how they will develop

Kaip renkami „Feefo“ atsiliepimai?

Kas gali palikti „Feefo“ atsiliepimą?

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