You don’t respond to emails which is extremely frustrating when already in a stressful situation of debt
Kate
StepChange Debt Charity
7 days ago
Hi there,
Thank you for your review. We’re sorry to hear you haven’t had a response to your query, our advisors respond to all emails in date order (oldest to newest) but due to high volumes, our advisors may take longer than usual to respond.
We would also recommend calling us on 0300 303 5300 so our friendly advisors can provide you with the help you need. They are available Monday to Friday, 8am to 6pm.
Best wishes,
Kate from StepChange
Hi there,
Thank you for your kind review. We’re so pleased to hear our service helped to relieve some of your stress, and we hope your situation continues to improve!
Best wishes,
Kate from StepChange
Very good service, taken a lot of worry of my back, and my mental health is getting better. Very friendly people on the end of the phone
Kate
StepChange Debt Charity
4 days ago
Hi there,
Thank you for your kind review! We are so pleased to hear how happy you are after speaking to our friendly advisors! :)
Best wishes,
Kate from StepChange
Very good, when I was drowning they threw me a life raft and helped me through a very difficult period. They don't judge you and offer the help of an experienced team.
Kate
StepChange Debt Charity
4 days ago
Hi there,
Thank you for your kind review! We’re so pleased to hear you’re happy with the service you received :)
Best wishes,
Kate from StepChange
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us.
Here are some of the reasons people choose us:
Free debt advice
You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free.
Putting people first
We always come from a place of compassion and base our advice on your personal situation.
Instant online help
You can use our online tools anytime, so you can get help at your own pace.
Expert advisors
If you would rather speak to someone, our team of friendly advisors can help you take control of your debts.
UK’s largest debt charity
We help hundreds of thousands of people every year and have been for over 30 years.
Regulated debt advice
We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us.
Here are some of the reasons people choose us:
Free debt advice
You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free.
Putting people first
We always come from a place of compassion and base our advice on your personal situation.
Instant online help
You can use our online tools anytime, so you can get help at your own pace.
Expert advisors
If you would rather speak to someone, our team of friendly advisors can help you take control of your debts.
UK’s largest debt charity
We help hundreds of thousands of people every year and have been for over 30 years.
Regulated debt advice
We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.