A very efficient customer service.
Friendly, extraordinarily professional and timely
A delight in this horribly rushed, no time world to find a company which cares about its customers
Sales staff were friendly &. helpful but
had ooor control of stock, claiming that out of srmtock was available until a sale proved it was not.
Aisling
Spirit of the Andes
26 days ago
Dear Valued Customer,
Thank you for taking the time to leave your feedback. We are sorry to hear that your experience did not meet your expectations.
Having reviewed your order, I can see that your slipper socks were dispatched the same day by First Class post. However, I also understand that your review relates to the pyjama set you attempted to purchase, which unfortunately became unavailable.
We sincerely apologise for this disappointment. While we make every effort to keep our website stock levels as accurate as possible, there can occasionally be a delay in updating availability, and we're sorry this affected your order.
We appreciate you bringing this to our attention, and your feedback helps us to continue improving our service. Kind regards,
Customer Service
Atsiliepimai apie gaminius
Aisling
Spirit of the Andes
26 days ago
Dear Valued Customer,
Thank you for taking the time to share your feedback. We are sorry to learn that the slipper socks have not performed as you had expected.
Our alpaca slipper socks are made from natural fibres and, to help maintain their softness and longevity, should only be hand washed. We have also noted your comments regarding the grip on the soles, as customer feedback is invaluable in helping us improve our products.
If you would like to discuss this further, please contact our Customer Service team on 01908 991 069 so we can look into a suitable solution.
Thank you again for your feedback. Kind regards,
Customer Service
Founded in 1993 Spirit Of The Andes is a well-loved brand selling luxurious knitwear made by artisans in Peru and Bolivia using the finest alpaca and Pima cotton fibres.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Founded in 1993 Spirit Of The Andes is a well-loved brand selling luxurious knitwear made by artisans in Peru and Bolivia using the finest alpaca and Pima cotton fibres.