Ką Glenn Kingston sakė apie Specialist Motor Finance:
I didn't speak to anyone.. I was left an awkward to follow email but managed to find the information I needed eventually
I'm sure if I had spoken to an advisor they would have been lovely but I...
Skaityti daugiau
Customer Services Team
Specialist Motor Finance
6 years ago
Thank you for taking the time to leave us a review. We work hard on our Customer Service and we are sorry that you have had a negative experience. When we send out sensitive financial information this needs to be protected. We are working to make this an easy process for our customers and developing other avenues for customer to get the information. We would love to hear your feedback on how we can improve our current process. Please call 01244 200746 if you would like to discuss.
SMFL
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
6 years ago
Fast professional service
Fast professional service all completed with no hassle
Customer Services Team
Specialist Motor Finance
6 years ago
Thank you for taking the time to leave us a review, we appreciate your feedback. We work hard on our Customer Service and efficiency and we are glad that you have had a good experience.
SMFL
0
Bendrinti
JG
James Gilbert
Patvirtinta „Feefo“
6 years ago
Ką James Gilbert sakė apie Specialist Motor Finance:
Helpful answered all my questions
Customer Services Team
Specialist Motor Finance
6 years ago
Hello and thank you for taking the time to leave us a review. We do work hard on our Customer Service and we are glad that you have had a good experience.
SMFL
0
Bendrinti
JB
Jason Bainbridge
Patvirtinta „Feefo“
6 years ago
Ką Jason Bainbridge sakė apie Specialist Motor Finance:
Second to none
Customer Services Team
Specialist Motor Finance
6 years ago
Thank you for taking the time to leave us a review. We work hard on our Customer Service and we are glad that you have had a good experience.
SMFL
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
6 years ago
Avoid
Really inconsistent firm. Hassle you to death if you miss a payment or are having difficulties but don’t reply when you have queries of your own.
Customer Services Team
Specialist Motor Finance
6 years ago
Thank you for taking the time to leave us a review, I'm sorry you have had this negative experience. We always try and contact our customers, as soon as possible, if a payment is missed in order to understand the reason for non-payment and rectify the situation as soon as possible. Regarding the lack of reply to queries while our process allows up to 7 working days for us to respond to all email requests we do aim to send them out the same day where ever possible. I appreciate this may not have been the case for you, without further information, I wouldn't be able to comment. As stated this would be against our normal process and certainly an exception to the norm. If you would like to discuss this further please do not hesitate to contact us on 01244 200746.
SMFL
1
Bendrinti
NM
Neil Maguire
Patvirtinta „Feefo“
6 years ago
Ką Neil Maguire sakė apie Specialist Motor Finance:
Excellent
Customer Services Team
Specialist Motor Finance
6 years ago
Thank you for taking the time to leave us a review, we appreciate your feedback. We work hard on our Customer Service and we are glad that you have had a good experience.
SMFL
0
Bendrinti
BC
Bryn Cartwright
Patvirtinta „Feefo“
6 years ago
Ką Bryn Cartwright sakė apie Specialist Motor Finance:
Very efficient and friendly service
Very efficient and friendly service
Customer Services Team
Specialist Motor Finance
6 years ago
Thank you for taking the time to leave us a review, we appreciate your feedback. We work hard on our Customer Service and efficiency and we are glad that you have had a good experience.
SMFL
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
6 years ago
Very professional
Prompt answer. Very polite and instant response to request.
Customer Services Team
Specialist Motor Finance
6 years ago
Thank you for taking the time to leave us a review, we appreciate your feedback. We work hard on our Customer Service and efficiency and we are glad that you have had a good experience.
SMFL
0
Bendrinti
KS
Katie Stickland
Patvirtinta „Feefo“
6 years ago
Ką Katie Stickland sakė apie Specialist Motor Finance:
Absolutely appalling service
Customer Services Team
Specialist Motor Finance
6 years ago
Thank you for taking the time to leave us a review, I'm sorry you have had this negative experience. If you feel unhappy with our service or feel we have not followed our process correctly, please contact us on 01244 200746, so we can understand how to further improve.
SMFL
0
Bendrinti
LF
Leon Forteau
Patvirtinta „Feefo“
6 years ago
Ką Leon Forteau sakė apie Specialist Motor Finance:
Great service all round
Very good service no problem as yet
Customer Services Team
Specialist Motor Finance
6 years ago
Thank you for taking the time to leave us a review, we appreciate your feedback. We work hard on our Customer Service and we are glad that you have had a good experience.
SMFL
Established in 2014, Specialist Motor Finance brought together experts from the financing industry to fund Hire Purchase Agreements for customers throughout the UK.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Established in 2014, Specialist Motor Finance brought together experts from the financing industry to fund Hire Purchase Agreements for customers throughout the UK.
