They were super convenient and easy to deal with. didn't take very long at all!
CX
SPCA Pet Insurance
3 years ago
Hi there,
We are delighted to hear that we have been able to provide you with suitable cover and that setting up your policy was made easy.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Atsiliepimai apie gaminius
Pirkimo data: 13/06/2023
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
3 years ago
Communication, have people who know what's what answering your phone.
CX
SPCA Pet Insurance
3 years ago
Hi there,
Thank you for reaching out and we are very sorry to hear of your dissatisfaction.
As this is not the service that we expect our customers to receive, we appreciate you sharing your feedback with us and providing us with the opportunity to review your experience further.
Please let me know if you would like me to arrange for one of our team members to be in touch with you if you would like to discuss your policy or any concerns further.
Kind regards,
Alisa
Pirkimo data: 01/06/2023
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
3 years ago
I fell asleep during the reading of policy and something else
CX
SPCA Pet Insurance
3 years ago
Hi there,
Thank you for reaching out and sharing your feedback with us.
We apologise for any dissatisfaction caused during your experience and appreciate you sharing your feedback with us, which I have now passed on to the relevant team.
Please don't hesitate to contact us if you require any assistance in the future.
Kind regards,
Alisa
Atsiliepimai apie gaminius
CX
SPCA Pet Insurance
3 years ago
Hi there,
Thank you for reaching out and sharing your feedback with us.
We apologise for any dissatisfaction caused during your experience and appreciate you sharing your feedback with us, which I have now passed on to the relevant team.
Please don't hesitate to contact us if you require any assistance in the future.
Kind regards,
Alisa
Pirkimo data: 09/06/2023
0
Bendrinti
CS
Carole Smith
Patvirtinta „Feefo“
3 years ago
Ką Carole Smith sakė apie SPCA Pet Insurance:
Very friendly and competent.
CX
SPCA Pet Insurance
3 years ago
Hi Carole,
We are happy to hear of the great service that you received when speaking with our team member.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Atsiliepimai apie gaminius
Pirkimo data: 07/06/2023
0
Bendrinti
MY
Maureen Young
Patvirtinta „Feefo“
3 years ago
Ką Maureen Young sakė apie SPCA Pet Insurance:
Very helpful
CX
SPCA Pet Insurance
3 years ago
Hi Maureen,
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Atsiliepimai apie gaminius
Pirkimo data: 05/06/2023
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
3 years ago
I almost chose not to buy pet 8nsurance when I found out how expensive it is for my 7-year-old cat. This insurance costs about the same as my car insurance, which is ridiculous. My car is on the...
Skaityti daugiau
CX
SPCA Pet Insurance
3 years ago
Hi there,
Thank you for reaching out to share your concerns regarding your pet insurance and we are sorry to hear of your dissatisfaction.
Factors that are taken into consideration for premium calculation include your pet’s age and breed, as well as data relating to the health of pets that are of a similar age and breed.
To ensure we can accommodate the costs of possible treatment up to the annual benefit limit in the event that your pet becomes injured or ill we also review premiums each year based on the factors.
However, as we are always looking for ways to enhance our service, we appreciate your feedback, which will help us with this in the future.
Please don't hesitate to let me know if you would like for me to arrange one of our helpful team members to be in touch with you if you wish to discuss your policy further.
Kind regards,
Alisa
Atsiliepimai apie gaminius
CX
SPCA Pet Insurance
3 years ago
Hi there,
Thanks again for reaching out to share your concerns regarding your pet insurance and we are sorry to hear of any dissatisfaction.
As mentioned, factors that are taken into consideration for premium calculation include your pet’s age and breed, as well as data relating to the health of pets that are of a similar age and breed.
To ensure we can accommodate the costs of possible treatment up to the annual benefit limit in the event that your pet becomes injured or ill we also review premiums each year based on the factors.
However, as we are always looking for ways to enhance our service, we appreciate your feedback, which will help us with this in the future.
Please don't hesitate to let me know if you would like for me to arrange one of our helpful team members to be in touch with you if you wish to discuss your policy further.
Kind regards,
Alisa
I did not directly speak to anyone. I just applied for pet insurance online..
CX
SPCA Pet Insurance
3 years ago
Hi there,
We are happy to hear that setting up your policy through our user-friendly online portal was made easy and that we have been able to provide you with cover to suit your needs.
Please don't hesitate to reach out if you require any assistance in the future.
Kind regards,
Alisa
Atsiliepimai apie gaminius
Pirkimo data: 01/06/2023
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
3 years ago
Instructions are good and I got my cat without delay
CX
SPCA Pet Insurance
3 years ago
Hi there,
Thank you for sharing your thoughts with us, we appreciate your review.
Kind regards,
Scott
Atsiliepimai apie gaminius
Pirkimo data: 29/05/2023
0
Bendrinti
JE
Jess
Patvirtinta „Feefo“
Christchurch
3 years ago
Ką Jess sakė apie SPCA Pet Insurance:
Really good
CX
SPCA Pet Insurance
3 years ago
Hi Jess,
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Atsiliepimai apie gaminius
Pirkimo data: 30/05/2023
0
Bendrinti
RC
Rhonda Cox
Patvirtinta „Feefo“
3 years ago
Ką Rhonda Cox sakė apie SPCA Pet Insurance:
Excellent communication. Everything explained in detail. Your representative spoke well and clearly. Even called back to make sure he had explained everything. Now who does that.
Would definitely...
Skaityti daugiau
CX
SPCA Pet Insurance
3 years ago
Hi Rhonda,
It is an absolute pleasure to hear of the excellent service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it and have passed your kind words on to our team member on your behalf.
Kind regards,
Alisa
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.