Kaip renkami „Feefo“ atsiliepimai?

Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.

Kas gali palikti „Feefo“ atsiliepimą?

„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.

Kaip tikriname atsiliepimus?

Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.

Kaip elgtis su netikrais atsiliepimais?

„Feefo“ užkerta kelią netikriems atsiliepimams, nes atsiliepimus kviečiame teikti tik patikrintus pirkėjus.

smei apžvalgos

Rodomos visos 2,567 apžvalgos (-ų)

Amanda

Patvirtinta „Feefo“

5 years ago

Ką Amanda sakė apie smei:

I did not take your insurance I could not speak to anyone after multiple

Absolutely rubbish

Lauren Charlesworth

smei

5 years ago

Thank you for your response, an email is attached to the file confirming you wish to proceed with the renewal, however I have arranged for an Executive to contact you today to ensure you have received all paperwork. Should you have any further queries, please do not heistate to get in touch on 0330 134 4602. Kind Regards, Lauren Charlesworth SME Insurance Services

Pirkimo data: 08/09/2021

Anthony

Patvirtinta „Feefo“

Manchester

5 years ago

Ką Anthony sakė apie smei:

Highly Recommended

Very professional service , highly recommended

Pirkimo data: 30/08/2021

Janet

Patvirtinta „Feefo“

5 years ago

Ką Janet sakė apie smei:

Good cover, decent price.

The cover I needed at a competitive price. Unlike some, the premium hardly changed year on year.

Pirkimo data: 18/08/2021

John

Patvirtinta „Feefo“

5 years ago

Ką John sakė apie smei:

no one in the office. still waiting for confirmation of cover 3 weeks after cheque cashed

Lauren Charlesworth

smei

5 years ago

Thank you for your feedback, I can see the documents were emailed to the email address we hold on file on the 9th August, however I have arranged for an Executive to contact you to ensure you have received everything. Should you have any further queries, please do not heistate to get in touch on 0330 134 4602. Kind Regards, Lauren Charlesworth SME Insurance Services

Pirkimo data: 09/08/2021

Patikimas klientas

Patvirtinta „Feefo“

5 years ago

Advisor was poor

Usually the contact has been very helpful and efficient, on this occasion the allocated adviser was ineffective, didn't do as they said and most unhelpful.

Lauren Charlesworth

smei

5 years ago

Thank you for your feeedback, we apologise you did not receive the service you expect at renewal stage this year. I have raised this matter internally to prevent this from happening again in the future, however should you wish to discuss this further please do not hesitate to get in touch on 0330 134 4602. Kind Regards, Lauren Charlesworth SME Insurance Services

Pirkimo data: 17/08/2021

Susan

Patvirtinta „Feefo“

5 years ago

Ką Susan sakė apie smei:

reasonably easy to do

Reasonably easy to do, I just had to telephone to check on a couple of things.

Pirkimo data: 13/08/2021

Patikimas klientas

Patvirtinta „Feefo“

5 years ago

Not forgiven

Still not forgiven for screwing us over on disruption to buisness during covid epidemic I can imagine a lot of buisness went under because of your refusal to pay out it wasn’t just you but every...

Skaityti daugiau

Lauren Charlesworth

smei

5 years ago

Thank you for your response, your policy was not designed to provide cover for COVID-19 and unfortunately was unable to provide assistance in relation to this. I understand this was explained to you on the phone in April 2020. We did direct all customers to the gov.uk website to see how the Governement could assist further. Should you have any further queries, please do not heistate to get in touch on 0330 134 4602. Kind Regards, Lauren Charlesworth SME Insurance Services

Pirkimo data: 04/09/2021

Shumaila

Patvirtinta „Feefo“

5 years ago

Ką Shumaila sakė apie smei:

Great service and very friendly and easy to talk to. Offered me a great price which was brilliant.

Pirkimo data: 28/08/2021

Patikimas klientas

Patvirtinta „Feefo“

5 years ago

Failed

Pay out the insure I am due. Business interruption. I was closed due to covid but you won't pay out what you should because you say covid isn't covered. Ha! And the point of insurance is??

Lauren Charlesworth

smei

5 years ago

Thank you for your feedback, I understand the insurer at the time of the incident contacted you directly and explained why no cover would be provided in this instance. Should you have any further queries, please do not hesitate to get in touch on 0330 134 4602. Kind Regards, Lauren Charlesworth SME Insurance Services

Pirkimo data: 24/08/2021

Gareth

Patvirtinta „Feefo“

5 years ago

Ką Gareth sakė apie smei:

Efficient, helpful argent was professional with out being over confident

Pirkimo data: 24/08/2021

Negavote kvietimo palikti atsiliepimą?

Feefo Trusted Service Awards

Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.

Kas yra „Trusted Service Awards“ apdovanojimai

Kodėl verta pasitikėti „Feefo“ atsiliepimais?

Sužinokite daugiau apie „Feefo“

„smei“ apžvalgos

Kaip renkami „Feefo“ atsiliepimai?

Kas gali palikti „Feefo“ atsiliepimą?

Kaip tikriname atsiliepimus?

Kaip elgtis su netikrais atsiliepimais?