I actually am giving 5 stars to Tracy Beebe only . She has excellent communication skills and is professional and obviously experienced . I had to make several calls to the company to get help at the...
Shocking service, the advisor did not listen to my requirements at all ending in a policy not fit for purpose.
Lauren Charlesworth
smei
4 years ago
Thank you for your response, I understand you queried the cover noted within the policy and the Executive dealing clarified what this would mean and offered to source you alternative quotes, you declined this and confirmed you wish for the policy to cancelled on this basis and this has been actioned, however should you wish to discuss this in more detail please do not heistate to get in touch.
Kind Regards,
Lauren Charlesworth
SME Insurance Services
Patikimas klientas
4 years ago
Amazing how fast you can respond when defending negative feedback, yet you failed to respond to my final email regarding my wish to not proceed with the policy, so I had no confirmation from you, and you also failed to return phone calls made or respond to voicemails. I stand by initial feedback and to be honest would rate you a minus for your response to it.
Consistently provide me with a competitive quote, year on year! I always recommend SMEI to all industry colleagues as I am always very pleased with the service.
Pirkimo data: 02/11/2021
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
4 years ago
Brilliant and Good service, went through the process in details as usual and told me which company I'm insured with...thank you
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.