Awful, late rebroking then didn't give new insurers full info and left us two days before renewal with a 100% increase
Lauren Charlesworth
smei
4 years ago
Thank you for your response, I apologise that you were not contacted sooner regarding your renewal, this is certainly not how we usually conduct our business as we encourage customers to shop around and find a competetive premium. I have raised this matter internally with the Manager to investigate further and prevent this from happening again in the future.
Should you have any further queries, or wish to discuss this further, please do not heistate to get in touch on 0330 134 4600.
Kind Regards,
Lauren Charlesworth
SME Insurance Services
Pirkimo data: 27/01/2022
0
Bendrinti
JA
Janine
Patvirtinta „Feefo“
4 years ago
Ką Janine sakė apie smei:
Helpful, friendly good on price and quality service...
They managed to get me a good quote which was only slightly more than the previous year,I I have had quotes from other insurers which have been way above
nobody replied to my emails
should have contacted me to arrange the renewal earlier as it was rushed at the end of the year
Lauren Charlesworth
smei
4 years ago
Thank you for your feedback, I apologise you were not contacted to discuss the renewal earlier, and I have relayed this back to the Manager to allow them to investigate further and to prevent this from happening again in the future.
Should you have any further queries, or wish to discuss this in more detail, please do not heistate to get in touch on 0330 134 4600.
Kind Regards,
Lauren Charlesworth
SME Insurance Services
Pirkimo data: 09/01/2022
0
Bendrinti
JI
Jigar
Patvirtinta „Feefo“
4 years ago
Ką Jigar sakė apie smei:
Brilliant service and price.... this is my 5th year with them
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.