Kaip renkami „Feefo“ atsiliepimai?

Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.

Kas gali palikti „Feefo“ atsiliepimą?

„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.

Kaip tikriname atsiliepimus?

Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.

Kaip elgtis su netikrais atsiliepimais?

„Feefo“ užkerta kelią netikriems atsiliepimams, nes atsiliepimus kviečiame teikti tik patikrintus pirkėjus.

smei apžvalgos

Rodomos visos 2,567 apžvalgos (-ų)

John

Patvirtinta „Feefo“

4 years ago

Ką John sakė apie smei:

Good service and kept me updated with my policy

Pirkimo data: 16/07/2022

Patikimas klientas

Patvirtinta „Feefo“

4 years ago

I’m very happy with the service

Pirkimo data: 24/07/2022

Michele

Patvirtinta „Feefo“

4 years ago

Ką Michele sakė apie smei:

Insurance

Excellent service and value for money

Pirkimo data: 26/07/2022

Patikimas klientas

Patvirtinta „Feefo“

4 years ago

What service?

Lauren Charlesworth

smei

4 years ago

Thank you for your response, I can see you spoke to the Executive regarding your renewal however I have arranged for someone to contact you to ensure you have received everything or if we can assist further. Should you have any further queries, please do not hesitate to get in touch on 0330 818 7662. Kind Regards, Lauren Charlesworth SME Insurance Services

Pirkimo data: 16/07/2022

Graham

Patvirtinta „Feefo“

4 years ago

Ką Graham sakė apie smei:

Poor customer service

Did not receive our annual reminder that insurance due. We telephoned and asked for a quotation which was emailed . Emailed back to accept the quote and asked in the email for a telephone call to...

Skaityti daugiau

Lauren Charlesworth

smei

4 years ago

Thank you for your response, we are sorry that you were not contacted as requested and we are happy that a Manager was able to assist with resolving your query, we will investigate this matter internally to prevent it from happening again in the future, however should you have any further queries, please do not hesitate to get in touch on 0330 818 7662. Kind Regards, Lauren Charlesworth SME Insurance Services

Pirkimo data: 25/06/2022

Linda

Patvirtinta „Feefo“

4 years ago

Ką Linda sakė apie smei:

Professional service

Very helpful,friendly and clear

Pirkimo data: 01/07/2022

Patikimas klientas

Patvirtinta „Feefo“

4 years ago

Happy

Definitely recommend. Always keep up to date with everything I need

Pirkimo data: 02/07/2022

Patikimas klientas

Patvirtinta „Feefo“

4 years ago

Very helpful service, the only thing I did have problems with was getting in touch with the finance department as I did to verify myself on line & wasn’t sure how to do it, spoke to a very helpful...

Skaityti daugiau

Pirkimo data: 09/07/2022

David

Patvirtinta „Feefo“

4 years ago

Ką David sakė apie smei:

A sad failure to provide insurance cover

I feel betrayed and let down and no longer have the cover I have enjoyed for the last 38 years.

Lauren Charlesworth

smei

4 years ago

Thank you for your response, we are sorry that you are unhappy with the cover provided, I can see we offered to raise a complaint at renewal stage to which you declined. I have arranged for the Renewal Executive to contact you to discuss this in more detail. Should you have any further queries, please do not hesitate to get in touch on 0330 818 7662. Kind Regards, Lauren Charlesworth SME Insurance Services

David

4 years ago

Raising a complaint would not have solved the problem! I said that at the time and your employee had to agree.

Pirkimo data: 03/07/2022

Patikimas klientas

Patvirtinta „Feefo“

4 years ago

..........

Pirkimo data: 01/07/2022

Negavote kvietimo palikti atsiliepimą?

Feefo Trusted Service Awards

Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.

Kas yra „Trusted Service Awards“ apdovanojimai

Kodėl verta pasitikėti „Feefo“ atsiliepimais?

Sužinokite daugiau apie „Feefo“

„smei“ apžvalgos

Kaip renkami „Feefo“ atsiliepimai?

Kas gali palikti „Feefo“ atsiliepimą?

Kaip tikriname atsiliepimus?

Kaip elgtis su netikrais atsiliepimais?