Great service, love the fact that i talked to the same person for both my insurances. Personal touch appreciated in a time when it is extremely difficult to talk to a human, and not have to deal...
Skaityti daugiau
SME Insurance Services
smei
11 years ago
Thank you for such great feedback, we will always endeavour to keep the personal touch, something that differentiates us from the large call centres and is preferred by our customers.
Lisa Boyes
Customer Services Manager
Pirkimo data: 03/08/2014
0
Bendrinti
Patikimas klientas
11 years ago
Easy to contact and very helpful in dealing with all problems
Only just cheaper than a rival this time, but we decided to stay with you/
SME Insurance Services
smei
11 years ago
We will continue to try a beat our competitors on price and service, delighted you decided to stay with SME this year.
Lisa Boyes
Customer Services Manager
Still waiting to finalised it has been over a month and luck of concentration or not paying enough attention wasting my time by informing me wrongly so I m not happy at all with the service
Thanks ...
Skaityti daugiau
SME Insurance Services
smei
11 years ago
We are very concerned to hear that you have not experienced the type of service that you should expect from SME or the insurers we place you with. I have discussed this with the insurers claims manager who has confirmed that he has been speaking to you today to try and resolve this situation and will continue to do so until this claim has been settled to your satisfaction.
Should you have any further queries relating to this or any other matters please do not hesitate to contact our customer services team on 0844 855 4602
Lisa Boyes
Customer Services Manager
Pirkimo data: 03/08/2014
0
Bendrinti
Patikimas klientas
11 years ago
I have found the service Ihave recieved tobe adequate
From quote to signing up people rang when they said they would ring everything timewise was spot on e.g documents came when the advisor said they would payment was taken when the advisor said overall...
very good but i hvnt had to claim off them and thats when you really know how good an insurance company is as being a business speed is of importance but hopefully i will never have to claim
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.