„smei“ apžvalgos

Dear Ms Charlesworth, Thank you for your response. I've checked my email files and my junk files and find no reminder email correspondence whatsoever, this correlates with the discussion I had with your colleague, Carter or Carlton, who made apologies / excuses that you were 'too busy' as to why I hadn't received any written correspondence prior to his initial telephone call to me on April 20th (again, listen to your recordings). If you can find and re-issue the renewal reminder that you issued to ME at one of MY email adresses on the 4th of April, I'd be interested to see it and will stand corrected. 26 days with a written quotation would have been a perfect but I assure you, I did not have that luxury.. Maybe your colleague, 'Del Boy' as I told him, is a bit of a Maverick and likes to hedge his bets, he was nothing if not pushy ( listen to your recordings). We had a discussion when he called me again on the 24th and finally on the 30th. As a small business, I also diarise my activities. This is my 5th year of continuous trading with your company at the premises in question. Up to this year, you have achieved that by professional merit and by providing value for money premiums, not down to loyalty! Kind regards Mike McArdle