A relatively last minute request was sorted with good choice of destinations. Off we go soon....
0
Bendrinti
Patikimas klientas
9 years ago
Will never use again. Agents incompetent.
**** service. Itineraries were repeatedly inaccurate. All they had to do was get my name, gender, age, destination and flight times correct, but it seemed to be beyond them. One itinerary had us...
Skaityti daugiau
Laura
Ski Solutions
9 years ago
Dear Alastair,
Thank you for your feedback. I understand there were some errors with some of the details on your booking confirmation, for which I apologise. I am glad that we managed to rectify these for you and send you a correct itinerary.
Regarding the "in-resort" tax, this is stated within the Important Information and Terms & Conditions that are agreed to at the time of booking. Despite these initial issues we hope you had a lovely holiday and that we will have you travel with us again in the future.
Kind regards,
Laura
After-Sales and Operations Manager
0
Bendrinti
Patikimas klientas
9 years ago
Excellent service by Ski Solutions
As efficient as always
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Bendrinti
Patikimas klientas
9 years ago
Account Manager, Teddy Edwards is knowledgeable and helpful. Also honestly...
Account Manager, Teddy Edwards is knowledgeable and helpful. Also honestly admitted when he did not know an answer and researched it for us. Found paperwork a bit confusing and think it.could be...
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0
Bendrinti
Patikimas klientas
9 years ago
Overall happy with service/holiday deal
Good service however price went down 10% the following day and I could not get the difference, even though I had mentioned this when I booked that I would call back for the difference - strangely I...
Skaityti daugiau
0
Bendrinti
TC
Trusted Customer
9 years ago
Ką Trusted Customer sakė apie Ski Solutions:
Prompt and very helpful and pleasant service. The only operator who offere...
Prompt and very helpful and pleasant service. The only operator who offered to put together a package for our group travelling from Aberdeen. Would use again.
0
Bendrinti
TC
Trusted Customer
9 years ago
Ką Trusted Customer sakė apie Ski Solutions:
Clare was very knowledgeable and helpful. We booked with you due to her abi...
Clare was very knowledgeable and helpful. We booked with you due to her abilities.
0
Bendrinti
Patikimas klientas
9 years ago
What more could I ask for!
I dealt with someone who was polite, efficient and knowledgeable.
0
Bendrinti
Patikimas klientas
9 years ago
Fairly priced and really knowledgeable with regard to the resort and packag...
Fairly priced and really knowledgeable with regard to the resort and package. Was timely getting quotes over in the first instance and therefore as a result lost the preferred chalet and also nearest...
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
