I thought I was getting free pair of earrings for my granddaughters 18th Birthday but did not receive them. very disappointed not to get them.
Customer Service
Silver by Mail
9 years ago
Dear Mrs Mather,
Thank you for your feedback. Please be advised that we have checked your order and can see that although you applied the code for free studs, these did not apply to your order. We sincerely apologise for this matter. If you could contact customer services on 0345 307 3297 or email contactus@silver.uk.com they will be happy to action for these studs to be sent to you free of charge. Once again we apologise for this matter and hope to rectify this with you shortly.
They despatch quickly after the order is placed. The quality is very good for the price. I have used them several times and they have never let me down.
I've used Silver.uk several times and the quality of their products always brings me back. Delivery is always very quick and jewellery is ready to give as a gift - or for me to keep!!
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Thank you for your feedback. Please be advised that we have checked your order and can see that although you applied the code for free studs, these did not apply to your order. We sincerely apologise for this matter. If you could contact customer services on 0345 307 3297 or email contactus@silver.uk.com they will be happy to action for these studs to be sent to you free of charge. Once again we apologise for this matter and hope to rectify this with you shortly.
Kindest Regards
Pip @ Silver by Mail