Dissapointed as to the discount for a charity. A colleague who booked independantly received a 10% reduction whilst my group were given only 5%
The Gambia Experience
The Gambia Experience
13 years ago
Thank you for your feedback regarding the discount given for your charity when you travelled in January this year.
Having checked with our Commercial department they confirm the allowance can vary depending on the date booked, the availability of seats and whether travel is on a peak date and I am sorry the allowance was not as much as expected on this occasion.
It is also disappointing you felt the quality of food provided at the Kombo Beach Hotel in the evenings was not of the same standard as when you have previously stayed. The general feedback about the food at the hotel has been good, but I will forward your comments to the General Manager, who is keen to make improvements where necessary.
I do hope we can be of service to you again in the future.
Everything went smoothly - good web site and an easy booking process. The tickets were waiting for us at the airport as we booked at the last minute. Everyone was friendly and helpful. Will...
Well run, always helpful and look after their clients when there are delays or anything Gambia Experience fix it!! Excellant Company and Gambia Reps and Managers excellant!! Very helpful and...
The information sent out with the tickets was really good - check in and reception on arrival in the Gambia was excellent, our hotel representative was very helpful and knowledgeable
Atsiliepimai apie gaminius
Pirkimo data: 03/04/2012
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
13 years ago
Excellent arrangements, very happy with our holiday
The Gambia Experience have been providing holidays to The Gambia for over 25 years and have all the expertise you'll need to help plan your perfect holiday, be it a summer break or an escape for some glorious winter sun..
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
The Gambia Experience have been providing holidays to The Gambia for over 25 years and have all the expertise you'll need to help plan your perfect holiday, be it a summer break or an escape for some glorious winter sun..