The service was great, on an occasion haphazard, but charming nonetheless as the staff tried really hard to please.
Atsiliepimai apie gaminius
Clare
The Gambia Experience
9 months ago
I'm delighted to hear you found the staff friendly and helpful, they really do care about customer's comfort and enjoyment. I'm sorry you were disappointed with there being no alcohol free beers/spirits. All drinks are imported to The Gambia and are of a significant cost, therefore unless there is a higher demand for these, it is unlikely these will be made available, unfortunately. It is a valued comment however and something we will monitor. Thank you for your feedback.
Pirkimo data: 29/11/2025
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
10 months ago
Everything was good. Although disappointed with the change of airline.
Atsiliepimai apie gaminius
Sara
The Gambia Experience
10 months ago
Thanks for writing in, we hope your time on the sunbeds gave you all the rest and relaxation needed. We're always being told that a good breakfast sets you up well for the rest of the day, so I'm pleased to hear you enjoyed what the Ocean bay provided.
Pirkimo data: 02/12/2025
0
Bendrinti
MH
Ms Hunter
Patvirtinta „Feefo“
GBR
10 months ago
Atsiliepimai apie gaminius
Sara
The Gambia Experience
10 months ago
We appreciate the 5-star rating, Ms Hunter, thank you!
Buba was a very good rep
Plane was cramped with narrow aisle and queues for the two loos
Staff nicer on return flight
On way out make steward came across as a bit of a bully
Atsiliepimai apie gaminius
Sara
The Gambia Experience
10 months ago
Thank you for taking the time to write to us and we hope you enjoyed the lovely facilities and location of the Ocean Bay. As many guests now choose the hotel's all-inclusive option, the cost of individual meals may appear less competitive, although we hope you enjoyed your meals in the local area around Cape Point.
Pirkimo data: 02/12/2025
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
10 months ago
Atsiliepimai apie gaminius
Sara
The Gambia Experience
10 months ago
We appreciate the 5-stars for our unique Mandina Lodges, thank you!
What a lovely review, Mrs Phillipps! We appreciate you taking the time to offer such detailed and helpful observations about all the facilities at the Kombo and for your kind words about the wonderful staff. We very much hope to welcome you back there soon.
Pirkimo data: 02/12/2025
0
Bendrinti
MR
Mr Robin
Patvirtinta „Feefo“
GMB
10 months ago
Ką Mr Robin sakė apie The Gambia Experience:
Gambia experience was very good but again, the flight was terrible
Excellent service. Staff friendly and efficient.
Restaurant staff at breakfast really good.
Atsiliepimai apie gaminius
Sara
The Gambia Experience
10 months ago
We're very happy to hear the hotel lived up to expectations and you are quite right about the beach, it is one of the best in the country. We also note your comments about the airline and are working closely with them to iron out any onboard service issue, so thank you for taking the time to let us know.
Very good. The room service was excellent. The Rep service was very good - As i was on my own he helped me a lot on my last day and at the airport. The Recption staff were also very helpful and...
Skaityti daugiau
Atsiliepimai apie gaminius
Sara
The Gambia Experience
10 months ago
We're so glad you found all the key aspects of a good holiday at the Ocean Bay - and that you had the bonus of being able to swim in the sea! Thank you for the 5 star review!
The Gambia Experience have been providing holidays to The Gambia for over 25 years and have all the expertise you'll need to help plan your perfect holiday, be it a summer break or an escape for some glorious winter sun.
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The Gambia Experience have been providing holidays to The Gambia for over 25 years and have all the expertise you'll need to help plan your perfect holiday, be it a summer break or an escape for some glorious winter sun.