Hi, We’re really sorry to hear about the difficulties you faced when trying to contact us, and we truly apologize for the frustration this caused. We completely understand how important your order was, and we regret that your experience wasn’t as seamless as it should have been. We’re pleased to let you know that we have already sent an email regarding your order to address this issue and provide a resolution. If you have not yet seen it, please check your inbox or spam folder. Your satisfaction is very important to us, and we’re here to help if you have any further questions or concerns. Thank you for your understanding, and we appreciate the opportunity to make this right.
Warm regards, Customer Care