While there was a problem with incorrect code usage on items in the warehouse, leading to the wrong item being delivered, several times, the main issue I had was poor communication. Nobody ever rang...
Skaityti daugiau
Sensory Direct
Sensory Direct
11 years ago
Hi and thank you for your feedback. We had an issue with this product which had been incorrectly labelled which caused some problems - unfortunately we did not communicate this well for which my apologys. We spoke and eventually resolved the issue but it took longer than it should have. We now have procedures in place to prevent this from happening in the future.
Andrew
Pirkimo data: 01/12/2014
0
Bendrinti
Patikimas klientas
11 years ago
very prompt & efficient service
Atsiliepimai apie gaminius
Pirkimo data: 22/02/2015
0
Bendrinti
Patikimas klientas
11 years ago
They are really helpful when you have questions about there weighted items.
Atsiliepimai apie gaminius
Pirkimo data: 14/03/2015
0
Bendrinti
Patikimas klientas
11 years ago
No problems with order, advice given for VAT questions.
Atsiliepimai apie gaminius
Pirkimo data: 07/03/2015
0
Bendrinti
Patikimas klientas
11 years ago
Fast dispatch and delivery
Atsiliepimai apie gaminius
Pirkimo data: 24/03/2015
0
Bendrinti
Patikimas klientas
11 years ago
Very helpfull on phone when i enquired about the body sock.
Order took ages to be sent and I only learnt that their were supply issues when I queried the delay. Should have emailed me as soon as they knew there was an issue.
Patikimas klientas
11 years ago
Although previously had a good experience, the last order was dreadfully handled. Delayed due to one item not being in stock (not mentioned at point of order) then further delayed as when it finally came in, another item went out of stock. Very disappointing.
Sensory Direct
Sensory Direct
11 years ago
Hi and thank you for your feedback. We had some supply issues with one particular product and clearly we should have communicated this to you better. We have since put in new procedures to prevent this happening again.
Andrew
Sensory Direct
Sensory Direct
11 years ago
Thank you on the feedback on the shirt. This product is always tricky to size as it needs to be tight and there is a certain amount of give in the material so that it stretches. We are always happy to exchange products if you need a smaller or larger size.
Andrew
Atsiliepimai apie gaminius
Pirkimo data: 04/02/2015
0
Bendrinti
Patikimas klientas
11 years ago
quick delivery- easy to use web site
Atsiliepimai apie gaminius
Pirkimo data: 18/02/2015
0
Bendrinti
Patikimas klientas
11 years ago
In case I made a mistake they checked due to multiplications , thank you
We are trusted supplier of sensory products and toys for those with Autism and special needs. We design and manufacture our own range of weighted blankets, weighted jackets and deep pressure products for sensory integration, all of which are class 1 medical products. We also sell a wide range of special needs toys and we are trusted suppliers to schools, NHS, OTs as well as countless parents.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
We are trusted supplier of sensory products and toys for those with Autism and special needs. We design and manufacture our own range of weighted blankets, weighted jackets and deep pressure products for sensory integration, all of which are class 1 medical products. We also sell a wide range of special needs toys and we are trusted suppliers to schools, NHS, OTs as well as countless parents.