Good savings account offers but took several days to close account.
Very easy to use online and app and good savings interest rate.
Took much longer than expected to transfer funds out of my account when I closed it.
Sophie
Secure Trust Bank
9 months ago
Hi,
We are pleased to hear you found your account easy to manage.
We are sorry to hear it took a while for you to receive your funds, usually if you close an account before half 2 you will receive your funds by cob the same day as long as it a working day, if after half 2 it will be received the following working day, weekends and bank holidays do not count as working days this may cause a delay if actioned on a non working day.
thank you for your review!
Kind regards,
Sophie
0
Bendrinti
KS
Kathryn Sanders
Patvirtinta „Feefo“
10 months ago
Ką Kathryn Sanders sakė apie Secure Trust Bank:
Good rate but Cash ISA has drawbacks / restrictions
Competitive rate in place at the time I renewed. All done through a faceless online interface, so cannot give any rating at all for customer service. One drawback (fairly important for me) of having...
Skaityti daugiau
Sophie
Secure Trust Bank
9 months ago
Hi Kathryn,
Thank you for your feedback, we appreciate it.
We do allow transfer outs to other providers you simply provide the external ISA provider with your account number that is due to mature and advise of the maturity date so they can request it for when it matures, before the funds do leave our selves it does briefly go into a Matured funds ISA account but this is only so we can then forward the funds on to the external provider as once the ISA matures it is no longer active. our ISA team will provide the new ISA number to the external provider before then transferring the funds over.
We are sorry for any inconvenience this may have caused.
Kind regards,
Sophie
3
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
10 months ago
New ISA
Professional, secure and easy to administer
Sophie
Secure Trust Bank
9 months ago
Hi,
This is great to hear!
Thank you for your review, We appreciate it!
Kind regards,
Sophie
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
10 months ago
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
10 months ago
satisfactory
soothe and efficient
Sophie
Secure Trust Bank
9 months ago
Hi,
We are pleased to hear you have found your experience with us to be smooth and efficient!
Thank you for your review!
Kind regards,
Sophie
0
Bendrinti
LB
Liliane Brookes
Patvirtinta „Feefo“
10 months ago
Sophie
Secure Trust Bank
9 months ago
Hi Liliane,
Thank you for your 5 star review, We appreciate it!
Kind regards,
Sophie
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
10 months ago
New ISA
Excellent - very straightforward and easy to complete
Sophie
Secure Trust Bank
9 months ago
Hi,
We are pleased to hear you had no issues setting up your ISA account with us!
Thank you for your feedback, We appreciate it!
Kind regards,
Sophie
0
Bendrinti
RP
Richard Payne
Patvirtinta „Feefo“
GBR
10 months ago
Ką Richard Payne sakė apie Secure Trust Bank:
Review
No problems at all with the service. Only closed my accounts as I obtained a better deal elsewhere.
Sophie
Secure Trust Bank
9 months ago
Hi Richard,
We are pleased to hear you had no issues banking with us,
Thank you for your feedback, We appreciate it!
Kind regards,
Sophie
0
Bendrinti
PP
Paul Pickles
Patvirtinta „Feefo“
10 months ago
Ką Paul Pickles sakė apie Secure Trust Bank:
Been with them a couple of times and never had a problem.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
10 months ago
Making a return
straight forward
Sophie
Secure Trust Bank
9 months ago
Hi,
We are pleased to hear you found everything to be straight forward,
Thank you for your review, We appreciate it!
Kind regards,
Sophie
At Secure Trust Bank we strive to provide our customers with simple straight forward banking solutions coupled with great service delivered by friendly staff. We are committed to the relentless pursuit of ever improved customer service because nothing should be more important to any business than its customers.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
At Secure Trust Bank we strive to provide our customers with simple straight forward banking solutions coupled with great service delivered by friendly staff. We are committed to the relentless pursuit of ever improved customer service because nothing should be more important to any business than its customers.