very prompt and efficient service - excellent - would use you again for future investments.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
12 years ago
Have encountered no problems setting up the initial account and subsequent reinvestment. Annual statements have…
Have encountered no problems setting up the initial account and subsequent reinvestment. Annual statements have been sent/received on time.
0
Bendrinti
Patikimas klientas
12 years ago
Long delay between completing the application online and receiving the paperwork. (Not a problem encountered…
Long delay between completing the application online and receiving the paperwork. (Not a problem encountered on previous occasions.)
Secure Trust Bank
Secure Trust Bank
12 years ago
Thank you for your feedback, we’ve looked into the issue and apologise for the inconvenience caused. We believe you have spoken with one of our team. If you need any further help, please contact us on 0121 683 6410.
Kind regards
Secure Trust Bank
0
Bendrinti
Patikimas klientas
12 years ago
Sadly I have no recollection of a Memorable Word. I am therefore unable to use…
Sadly I have no recollection of a Memorable Word. I am therefore unable to use telephone banking with you. I attempted to right the matter by sending a copy of my passport certified by an accountant....
Skaityti daugiau
Secure Trust Bank
Secure Trust Bank
12 years ago
Thank you for your feedback, I understand a member of the team has spoken with you and the issue is now resolved. If we can be of any further assistance please contact us on 0121 683 6410.
Kind regards
Secure Trust Bank
0
Bendrinti
Patikimas klientas
12 years ago
Generally good although the instructions for making a deposit were a little unclear. I decided…
Generally good although the instructions for making a deposit were a little unclear. I decided to call and ask but was on the verge of sending the money to the wrong place
0
Bendrinti
Patikimas klientas
12 years ago
Excellent service, very good telephone support.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
12 years ago
I have had no problem in any dealing i had with them
0
Bendrinti
Patikimas klientas
12 years ago
From start to finish easy and quick to set up . Will recommend Secure Trust…
From start to finish easy and quick to set up . Will recommend Secure Trust Bank if the opportunity arises.
0
Bendrinti
Patikimas klientas
12 years ago
Easy to apply... Very easy to use
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
12 years ago
Firstly, the ways of checking our balance is 100% inconvenient.
Why? Because I have to spend…
Firstly, the ways of checking our balance is 100% inconvenient.
Why? Because I have to spend minimum of £5 recharge card just to find out my balance when other customer are just a click away to...
Skaityti daugiau
Secure Trust Bank
Secure Trust Bank
12 years ago
Thank you for your comments. Following our conversation, In future you can call us on 0121 693 9111 to discuss your deposit account, which could be a cheaper alternative for you
Kind regards
Secure Trust Bank
At Secure Trust Bank we strive to provide our customers with simple straight forward banking solutions coupled with great service delivered by friendly staff. We are committed to the relentless pursuit of ever improved customer service because nothing should be more important to any business than its customers.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
At Secure Trust Bank we strive to provide our customers with simple straight forward banking solutions coupled with great service delivered by friendly staff. We are committed to the relentless pursuit of ever improved customer service because nothing should be more important to any business than its customers.