Slow start to my ISA transfer request from another provider- transfer request made on 12th November but no feedback until I a requested update on 14th December. Progress from then was immediate and...
Skaityti daugiau
Sophie
Secure Trust Bank
10 months ago
HI Alwyn,
We are pleased to hear you are satisfied with the service we have provided,
Thank you for your review, We appreciate it!
Kind regards,
Sophie
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
10 months ago
Good experience
Straightforward and clear. Options were well explained in advance with competitive savings interest rates.
Sophie
Secure Trust Bank
10 months ago
Hi,
We are pleased to hear this,
Thank you for your review!
Kind regards,
Sophie
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
10 months ago
Excellent- account update
Excellent service, called to let me know my account needed updating to better interest rate. Member of staff was very helpful and got me set up online again as I couldn’t access. Definitely recommend...
Skaityti daugiau
Sophie
Secure Trust Bank
10 months ago
Hi,
We are pleased to hear you have received excellent customer service from us.
Thank you for your review, We appreciate it!
Kind regards,
Sophie
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
10 months ago
Brilliant service
Brilliant you can actually speak to someone if you have any issues. Very helpful on the phone as I was locked out of my account.
Sophie
Secure Trust Bank
10 months ago
Hi,
We are pleased to hear you are satisfied with the service we provide!
Thank you for your review, We appreciate it!#
Kind regards,
Sophie
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
10 months ago
Unimpressed
I am an old customer and had a nightmare day trying to set up an account
It seems that if you are an old customer the system cannot cope. I had to call numerous times to sort everything out and even...
Skaityti daugiau
Sophie
Secure Trust Bank
10 months ago
Hi,
We are sorry to hear you didn't have the best experience setting up your account with us.
We appreciate your feedback.
Kind regards,
Sophie
0
Bendrinti
LM
Lesley Morgan
Patvirtinta „Feefo“
GBR
10 months ago
Sophie
Secure Trust Bank
10 months ago
Hi Lesley,
Thank you for your 4 Star review!
Kind regards,
Sophie
0
Bendrinti
SH
Sandra Hardy
Patvirtinta „Feefo“
10 months ago
Sophie
Secure Trust Bank
10 months ago
Hi Sandra,
Thank you for your 5 star review, We appreciate it!
Kind regards,
Sophie
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
10 months ago
Very Helpful
Very helpful customer service, very patient with me and helped me through stage by stage- shame not everyone is like that with elderly people.. many thanks
Sophie
Secure Trust Bank
10 months ago
Hi,
We are pleased to hear we have met your needs with our customer service!
Thank you for your review, We appreciate it!
Kind regards,
Sophie
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
10 months ago
Telephone help.
I telephoned and was given step by step help to transfer money to a new account.
Sophie
Secure Trust Bank
10 months ago
Hi,
We are pleased to hear are satisfied with the service you have received,
Thank you for your review, We appreciate it!
Kind regards,
Sophie
0
Bendrinti
JS
Jonathan Smith
Patvirtinta „Feefo“
GBR
10 months ago
Ką Jonathan Smith sakė apie Secure Trust Bank:
Good Service
Easy to contact and great rates
Sophie
Secure Trust Bank
10 months ago
Hi Jonathan,
We are pleased to hear this!
Thank you for your review
Kind regards,
Sophie
At Secure Trust Bank we strive to provide our customers with simple straight forward banking solutions coupled with great service delivered by friendly staff. We are committed to the relentless pursuit of ever improved customer service because nothing should be more important to any business than its customers.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
At Secure Trust Bank we strive to provide our customers with simple straight forward banking solutions coupled with great service delivered by friendly staff. We are committed to the relentless pursuit of ever improved customer service because nothing should be more important to any business than its customers.