Fast delivery but don't like that I paid for a protected service and and you can't exchange - you have to pay for return and reorder. This in my opinion, is not good value.
2
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
4 months ago
Navy salon trousers
Easy to order, quick delivery and regular updates on delivery. Great service!
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
4 months ago
Nice company
No complaints
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
4 months ago
Awful cant recommend at all had to return and get refund before I could buy again took forever !
Malek
Salonwear Direct
4 months ago
We’re very sorry to hear about your experience and apologise for the frustration caused. We understand how inconvenient it can be to wait for a return and refund before placing a new order, especially when you need items quickly.
All refunds are processed as soon as returned goods are received and checked, but we appreciate that this can still feel like a long process. Your feedback is important to us, and we will take this on board as we continue to review and improve our service.
0
Bendrinti
NC
Nicola C
Patvirtinta „Feefo“
GBR
5 months ago
Ką Nicola C sakė apie Salonwear Direct:
Overpriced and under quality
Expensive, old fashioned customer service and terrible returns policy. At the cost of the items returning should be more efficient like other retailers. Won't be using again.
Malek
Salonwear Direct
4 months ago
We’re very sorry to read your feedback and apologise that your experience did not meet expectations. We certainly don’t aim to provide anything less than a professional and efficient service, so we’re disappointed to hear you felt this wasn’t the case.
In terms of our returns policy, customers are required to return items to us at their own cost, which is outlined on our website prior to purchase. As a smaller, specialist retailer, we’re not always able to offer the same return terms as larger high-street brands, but we do aim to process refunds promptly once items are received back with us.
We appreciate you taking the time to share your feedback and will take your comments on board as we continue to review and improve our service.
1
Bendrinti
YS
Yvonne Samuels
Patvirtinta „Feefo“
GBR
5 months ago
Ką Yvonne Samuels sakė apie Salonwear Direct:
Happy buyer
From order to deliver great service
Kept in touch re delivery
This is the second time brought not been disappointed
Very professional service
Malek
Salonwear Direct
4 months ago
Thank you so much for your lovely review. We’re delighted to hear you’re a happy returning customer and that you were pleased with the service from order through to delivery.
It’s great to know our communication and professionalism met your expectations. We truly appreciate your continued support and look forward to assisting you again.
0
Bendrinti
KP
Kalpna Pindolia
Patvirtinta „Feefo“
GBR
5 months ago
Ką Kalpna Pindolia sakė apie Salonwear Direct:
Good delivery system
Very fast
Malek
Salonwear Direct
4 months ago
Thank you for your review. We’re delighted to hear you were pleased with our delivery system and the fast service.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
5 months ago
Beauty uniforms very good company
Excellent very good company
Malek
Salonwear Direct
4 months ago
Thank you for your review. We’re so pleased to hear you think highly of our company and had an excellent experience with us. We really appreciate your support.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
5 months ago
Beauty tunics
Good prompt service. You have to pay to return them.
Malek
Salonwear Direct
4 months ago
Thank you for your review. We’re pleased to hear you were happy with the prompt service.
Regarding returns, we do ask customers to cover the cost of returning items, and this is outlined in our returns policy. We appreciate your feedback and thank you for taking the time to share your experience.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
