„Salon Services“ apžvalgos

My apologies you were not completely satisfied with the wax heater you purchased. The Hive Neos 200cc heater is quite a small wax heater and holds 0.2 litre capacity. I am afraid some inner wax pots are simply too large however the heater is designed to fill the inner chamber directly with the wax of your choice. I will ensure to email you the full instruction guide for this product.

Your order took a few days longer as you placed this on our VAT free promotion on 18th May, the standard timescale is 3-5 working days to dispatch, we require the longer delivery period due to the high volume of orders we receive on these promotional days. This should have been confirmed on the day both on the homepage and before you proceeded to the checkout. My sincere apologies if this was not made clear.

Thank you for your recent feedback, and my sincere apologies this was not rectified on your first call to our company. Emma

My apologies the delivery was not satisfactory on your order. I will certainly send your feedback onto our courier company. I sincerely hope this has not deterred you from shopping with us online in the future.