I bought hair extensions and they were the wrong colour and u hadn't opened them so I was wondering if I could get exchange and they said no due to hygiene resonance which is fair enough but the...
Skaityti daugiau
Emma
Sally Beauty
8 years ago
Many thanks for your feedback and my sincere apologies you were unhappy with the service. Are you able to email me a copy of the email you received and I will certainly investigate this further for you? Please email UKCustomerServices@uk.sallybeauty.com. Thanks - Emma
Arrived soon enough. Colour match was good, however, the extensions were extremely thin so do nothing for my hair. You would have to cut them to your current length as the wispy ends look dreadful,...
Skaityti daugiau
Emma
Sally Beauty
8 years ago
Thank you for your recent feedback. My sincere apologies you were not completely satisfied with your recent purchase. I will certainly provide your feedback to the supplier of the product. We do appreciate the information you provide as this will help us to provide better quality going forward.
Very speedy service. Items supplied within 24 hours.
However as I am not a professional, a little warning that the product I bought needed a lightening solution would have been helpful.
Emma
Sally Beauty
8 years ago
My sincere apologies this was not clear for you. You can certainly find this information by clicking onto the Directions section of the product details where it confirms the following information:
Use Premium Developer 2% / 7 Vol. on pre–lightened hair or 6% / 20 Vol. on natural blonde hair.
Atsiliepimai apie gaminius
Emma
Sally Beauty
8 years ago
Apologies for any faulty products you may have received, if you contact our sales team on 0330 123 1907 a member of our team would be happy to refund or replace this item for you.
Pirkimo data: 28/05/2017
0
Bendrinti
TC
Trusted Customer
8 years ago
Ką Trusted Customer sakė apie Sally Beauty:
Service was great. I ordered the item 5pm on a Friday and had standard delivery, got it in a few day's. I actually got it before an item I got from another company that I paid special delivery for,...
Sally Beauty serves both the professional and retail customers. With over 160 stores based in convenient high street locations or retail parks, Sally Beauty offers a wide range of professional hair and beauty products and stores are staffed with trained professionals.
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Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Sally Beauty serves both the professional and retail customers. With over 160 stores based in convenient high street locations or retail parks, Sally Beauty offers a wide range of professional hair and beauty products and stores are staffed with trained professionals.