I have recently asked to send this product back having been totally disappointed and not meeting my standards from a shoe, I have been told i cannot due to the product needing to have a default, I am...
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Russums
Russums
11 years ago
Thanks for your feedback and sorry to hear you do not like the shoes you selected.
We do offer the option of a full refund or exchange for items returned to us in perfect condition. Unfortunately we are unable to refund worn shoes as we can not re-sell them.
This is one of our best selling and most popular styles. If you feel the product is faulty in any way please return them to us so we can investigate further for you.
If you require any advice before ordering any of our items please contact me directly at sara.atkinson@russums.co.uk and I will be more than happy to help.
Sara
Russums
Atsiliepimai apie gaminius
Pirkimo data: 14/10/2014
0
Bendrinti
Patikimas klientas
11 years ago
Good service as usual
Pirkimo data: 27/10/2014
0
Bendrinti
Patikimas klientas
11 years ago
helpful staff members when phoned about my order
Atsiliepimai apie gaminius
Pirkimo data: 19/10/2014
0
Bendrinti
Patikimas klientas
11 years ago
I use russums for my college stuff and also work stuff, great website, great customer service.
Decent enough, but compared to Nisbets, dispatch time was a little slow. Also - spend requirement for free delivery is high. The returns process seemed easy enough, although I'll wait to receive my...
I still have my Russums knife set from collage from 28 years ago,I use them every day, still going strong!! Now my son's a chef apprentice and I wasn't prepared to hand down mine so Russums was the...
Russums is a leading supplier of clothing and equipment to the hospitality industry. We supply chefs and food service workers throughout the UK and Europe and believe passionately that quality matters.
We are a sixth generation family business, independently owned and run by the Russum family. The business is now established as a leading multi channel supplier of catering clothing and equipment and remains true to the principles of Edward Russum our founder.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Russums is a leading supplier of clothing and equipment to the hospitality industry. We supply chefs and food service workers throughout the UK and Europe and believe passionately that quality matters.
We are a sixth generation family business, independently owned and run by the Russum family. The business is now established as a leading multi channel supplier of catering clothing and equipment and remains true to the principles of Edward Russum our founder.