Thank you for your feedback. Victorinox is a very popular brand and many customers are very happy with this product. I'm sorry to hear that you aren't happy with the purchase, I will send you a discount code to use against your next order.
Sara
Russums
NOT SATISFIED BECAUSE TRADING BETWEEN COMPANIES AMONG E.U. IT IS I IS EXCLUDED VAT , SOMETHING THAT YOU DID NOT OFFER MY COMPANY DESPITE THE FACT THAT I DID REQUEST GIVING YOU MY COMPANY'S NAME
Russums
Russums
11 years ago
Thank you for your comment. We do need to charge VAT on orders to EU countries if a VAT number isn't provided. If we had spoken to you before the order had been placed we would have been able to get the information needed to process the order without VAT and our sales team are fully aware of the requirements to be able to help any customers who contact us directly with queries relating to VAT. We are unable to process orders without VAT with only a company name, and the web order we received did not include a company name or VAT number. For any future orders our sales team will be more than happy to help you. If you contact them directly before placing the order, they will go through the full process with you, to ensure your order is completed as you require.
Sara
Russums
Russums is a leading supplier of clothing and equipment to the hospitality industry. We supply chefs and food service workers throughout the UK and Europe and believe passionately that quality matters.
We are a sixth generation family business, independently owned and run by the Russum family. The business is now established as a leading multi channel supplier of catering clothing and equipment and remains true to the principles of Edward Russum our founder.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Russums is a leading supplier of clothing and equipment to the hospitality industry. We supply chefs and food service workers throughout the UK and Europe and believe passionately that quality matters.
We are a sixth generation family business, independently owned and run by the Russum family. The business is now established as a leading multi channel supplier of catering clothing and equipment and remains true to the principles of Edward Russum our founder.