I wasn't informed that an item was put on hold. Therefore, only when looking at my account, I saw that it wouldn't arrive by Christmas! I should't have to look at the account to know that a parcel...
Skaityti daugiau
Sara
Russums
10 years ago
Thank you for your review. Sorry to hear the first item you ordered was out of stock, we do always advise customers on the website before orders are placed that items are out of stock, and if that hasn't been possible try to contact them personally, I am sorry that on this occasion we were unable to get hold of you. I am happy to hear that your query was dealt with quickly and to your satisfaction. Please call us if you have any enquiries in the future, our sales team are always happy to help.
I can find no clear information on how to make a return .I could find no information on how long these trousers were.
Sara
Russums
10 years ago
Thank you for your review. I will contact you directly to help you with the return. We do have a returns page, that is accessible at the bottom of each page, under the header Information. This page talks you through our returns policy and how to organise a return. If you require any extra information regarding a product before you make a purchase, please always contact us, we are more than happy to help with any product queries.
Easy to navigate around the web site, place the order. The time from placing the order delivery time was very prompt, it came well packaged and my son is one delighted chef!! We. have used this...
Russums is a leading supplier of clothing and equipment to the hospitality industry. We supply chefs and food service workers throughout the UK and Europe and believe passionately that quality matters.
We are a sixth generation family business, independently owned and run by the Russum family. The business is now established as a leading multi channel supplier of catering clothing and equipment and remains true to the principles of Edward Russum our founder.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Russums is a leading supplier of clothing and equipment to the hospitality industry. We supply chefs and food service workers throughout the UK and Europe and believe passionately that quality matters.
We are a sixth generation family business, independently owned and run by the Russum family. The business is now established as a leading multi channel supplier of catering clothing and equipment and remains true to the principles of Edward Russum our founder.