My footwear was delivered to a neighbors house where they sat for 3 days as the delivery driver had not left a card to say where they were. It was only because my neighbor was going away that they...
Skaityti daugiau
Sara
Russums
10 years ago
Thank you for your feedback, I have taken this up with Fed Ex as they should always leave a card to confirm that the parcel has been left with your neighbour. I'm pleased to see you are happy with your shoes, thank you for your order.
Wasn't really kept updated with what was happening.
Sara
Russums
10 years ago
Thank you for your feedback. I'm sorry you don't feel you were kept updated on this order. We always want customers to be kept informed and take any feedback seriously. The items you ordered do have an extended delivery date, and we know it is important to show this at the time of the order, so it is shown on the product page and in the basket. I can see your order was delivered within the expected time, if the delivery had gone over the expected time we would have contacted you to confirm this. If you have any questions please always contact our sales team who are more than happy to help.
Russums is a leading supplier of clothing and equipment to the hospitality industry. We supply chefs and food service workers throughout the UK and Europe and believe passionately that quality matters.
We are a sixth generation family business, independently owned and run by the Russum family. The business is now established as a leading multi channel supplier of catering clothing and equipment and remains true to the principles of Edward Russum our founder.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Russums is a leading supplier of clothing and equipment to the hospitality industry. We supply chefs and food service workers throughout the UK and Europe and believe passionately that quality matters.
We are a sixth generation family business, independently owned and run by the Russum family. The business is now established as a leading multi channel supplier of catering clothing and equipment and remains true to the principles of Edward Russum our founder.