Requesting a cabin not on car deck resulted in a car deck cabin being offer
Poor booking service, wrong details given and generally unhelpful and did not call back when they said they would.
0
Bendrinti
JG
John Griffiths
Patvirtinta „Feefo“
GBR
17 hours ago
Ką John Griffiths sakė apie ROL Cruise:
Excellent customer service
Extremely helpful and efficient
0
Bendrinti
YW
Yvonne Wright
Patvirtinta „Feefo“
19 hours ago
Ką Yvonne Wright sakė apie ROL Cruise:
Great service
Accommodating
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
1 day ago
Helpful
Helpful and easy
Megan Hammond
ROL Cruise
1 day ago
Thank you for your review, we are pleased to hear that the agent was helpful and the booking process was easy. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
1 day ago
Excellent service from Olly(?) in organising our Finland/Norway trip.
Megan Hammond
ROL Cruise
1 day ago
Thank you for your review, we are delighted to hear that Olly provided excellent service. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
0
Bendrinti
JL
John Lee
Patvirtinta „Feefo“
GBR
2 days ago
Ką John Lee sakė apie ROL Cruise:
Having to change dates shouldn't cost ££££for a loyal customer
Very good service always very helpful, but as a loyal customer i don't think they are willing to give something back for being loyal
Megan Hammond
ROL Cruise
1 day ago
Thank you for your review, we are pleased to hear that you find our agents very helpful. Please be assured that your feedback will be passed to our sales team. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
0
Bendrinti
BF
Barbara Fox
Patvirtinta „Feefo“
GBR
3 days ago
Ką Barbara Fox sakė apie ROL Cruise:
Would recommend ROL for the reasons given above
Very good. Very helpful pleasant staff.
Megan Hammond
ROL Cruise
2 days ago
Thank you for your 5-star review, we hope you are looking forward to your holiday. We are delighted to hear that you would recommend us and that you find our agents very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
0
Bendrinti
TJ
Timothy Jayes
Patvirtinta „Feefo“
GBR
9 days ago
Ką Timothy Jayes sakė apie ROL Cruise:
Fast and efficient service
It’s easy to contact ROL, I had an issue with a cruise I had booked and wanted to move. ROL associate sorted it for me in very quick time.
Megan Hammond
ROL Cruise
8 days ago
Thank you for your review, we are so pleased to hear that the agent was able to assist you with your booking. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
10 days ago
Magic
Excellent
Megan Hammond
ROL Cruise
10 days ago
Thank you for your 5-star review, we hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
0
Bendrinti
JA
James
Patvirtinta „Feefo“
12 days ago
Ką James sakė apie ROL Cruise:
Great service
Knowledgeable about the cruise and options. Quick to respond to requests. Better price than other agents. Ability to use discount from previous cruises. Clearly understood my requirements.
Megan Hammond
ROL Cruise
11 days ago
Thank you for your lovely review, we are so pleased to hear that our agents provided great service. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
With over 30 years’ experience at ROL Cruise, we are trying to do things a little differently to the rest of the competition, and that is why we are The UK’s No.1 Independent Cruise Specialist. Choosing ROL Cruise is choosing quality and ensuring an award-winning service for your next holiday.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
With over 30 years’ experience at ROL Cruise, we are trying to do things a little differently to the rest of the competition, and that is why we are The UK’s No.1 Independent Cruise Specialist. Choosing ROL Cruise is choosing quality and ensuring an award-winning service for your next holiday.