Very pleased with the service. The agent who dealt with us was really good, professional but friendly. We had a good idea of what we wanted and she (Leona) listened well, asked relevant questions and...
Skaityti daugiau
Megan Hammond
ROL Cruise
2 hours ago
Thank you for your lovely review. We're pleased to hear that Leona provided helpful and professional service, making the booking process straightforward and enjoyable. It's wonderful to know you're feeling confident and looking forward to your holiday. Thank you for choosing ROL Cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
2 days ago
Excellent service, as always
The service received from ROL was, as always, excellent. We had seen a cruise we were interested in and in the phone call to ROL we received all the information necessary - without any persuasion -...
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Megan Hammond
ROL Cruise
1 day ago
Thank you for your lovely review.We're delighted to hear that Liam and Sally provided all the information you needed to book with confidence. It's wonderful to know you received the excellent, no-pressure service you have come to expect from ROL Cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
0
Bendrinti
RE
Robert Ewels
Patvirtinta „Feefo“
GBR
2 days ago
Ką Robert Ewels sakė apie ROL Cruise:
Excellent.
Megan Hammond
ROL Cruise
2 days ago
Thank you for your review. We are so pleased to hear that the service was excellent. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
0
Bendrinti
JJ
Jane Jenkyn
Patvirtinta „Feefo“
2 days ago
Ką Jane Jenkyn sakė apie ROL Cruise:
The person that I spoke to made every effort to help me
Megan Hammond
ROL Cruise
2 days ago
Thank you for your kind review. We're delighted to hear that our team member made every effort to assist you and provide the support you needed. If we can be of further assistance, please do get in touch. Kind regards, The ROL Cruise Team
0
Bendrinti
NB
Nigel Branston
Patvirtinta „Feefo“
GBR
7 days ago
Ką Nigel Branston sakė apie ROL Cruise:
Excellent cruise agents
ROL reps are excellent. Polite and understanding, they have on several occasions (including this one) managed to arrange extras for me that are not part of the advertised package for a given cruise....
Skaityti daugiau
Megan Hammond
ROL Cruise
6 days ago
Thank you for your fantastic review. We're delighted to hear that our team has consistently provided the level of service you've come to expect from ROL. It's wonderful to know that we've been able to help arrange additional extras, provide clear information, and give you the time and support needed to make the right choices for your travels. Your continued loyalty over the years means a great deal to us, and we're especially pleased that you've enjoyed problem-free experiences with every booking. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
7 days ago
v.good conversation with a knowledgeable advisor who understood and addressed my requests.
Megan Hammond
ROL Cruise
6 days ago
Thank you for your kind review. We're pleased to hear that you had a very good conversation with our advisor and that they were able to understand your requirements and provide knowledgeable assistance. We appreciate your feedback and look forward to helping with your future travel plans. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
7 days ago
Both Ollie and Ed were polite and helpful.
They listened to my concerns and answered them with ease.
Explained everything with confidence and reassurance.
Megan Hammond
ROL Cruise
7 days ago
Thank you for your review, we are so pleased to hear that Ollie and Ed were able to assist you with your booking. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
9 days ago
Yet another ROL Booking experience
As always I received a prompt and professional service. We have booked with ROL several times now. You can ask any question you want about your holiday booking and will always get a helpful reply.We
Megan Hammond
ROL Cruise
9 days ago
Thank you for your lovely review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
10 days ago
Usual excellent service.
Our booking was slightly more complicated than usual because of credit from
the cruise line we were booking with. It, inevitably, therefore, took longer than usual. We were looked after by Henry who...
Skaityti daugiau
Megan Hammond
ROL Cruise
10 days ago
Thank you for your amazing review, we are delighted to hear that Henry was able to assist with your booking. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
11 days ago
No long wait for response. Friendly professional service
Megan Hammond
ROL Cruise
10 days ago
Thank you for your 5-star review, we hope you are looking forward to your holiday. We are delighted to hear that you found our agents friendly and professional. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
With over 30 years’ experience at ROL Cruise, we are trying to do things a little differently to the rest of the competition, and that is why we are The UK’s No.1 Independent Cruise Specialist. Choosing ROL Cruise is choosing quality and ensuring an award-winning service for your next holiday.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
With over 30 years’ experience at ROL Cruise, we are trying to do things a little differently to the rest of the competition, and that is why we are The UK’s No.1 Independent Cruise Specialist. Choosing ROL Cruise is choosing quality and ensuring an award-winning service for your next holiday.