The problems with the first hotel, a tour manager who was so-so, a tour coach that was old and "tired" (it felt like a school bus). However, most of the excursions were excellent, as were two of the...
Skaityti daugiau
Jack Bailey - Riviera Travel
Riviera Travel
7 years ago
Hi Robert,
Thank you for your review.
I am so sorry to read that certain areas of this tour fell short of your expectations. Your feedback on the hotel, the transfer coach and the standard of service delivered by your Tour Manager has been forwarded to the relevant members of our Senior Management for their review; thank you for bringing these matters to our attention.
Thanks again for your feedback and if you wish to expand further on your comments, then we would encourage you to write into us at info@rivieratravel.co.uk.
Kindest Regards,
Jack Bailey
In the pre departure information it did not say how long the coach trips were to be each day.
This was a bit of a surprise, I had not realised the distances to cross Sicily were so great.
Often 2.5...
I was impressed with Riveria Travel from the outset. My booking was handled efficiently. The details I received before my trip were helpful and relevant. The trip was excellent and well organised....
Superb accommodation aboard the ship - excellent food and the courtesy and help from both your reps and the staff on board the ship. We have had several holidays with you both river cruising and on...
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
