Cancellation of the excursion to the Camargue was disappointing.
There was a mix up over our pick up taxi as the previous brochure stated we would have transport to the airport. We assumed it was...
Skaityti daugiau
Riviera Travel
Riviera Travel
1 month ago
We are very sorry to hear about your disappointment with the cancellation of the excursion to the Camargue, and that there was a mix-up regarding your airport taxi. We also understand your frustration regarding the difficulty in reaching an agent by phone. We appreciate you sharing your experience with us.
Atsiliepimai apie gaminius
Riviera Travel
Riviera Travel
1 month ago
Thank you for your review. We appreciate you taking the time to share your feedback regarding your recent holiday. We are pleased to hear that you could not fault the ship, staff, food, and tour guides, and we thank you for your 5-star rating. We understand that travelling during the summer months can be hot, and we appreciate you sharing your experience.
Pirkimo data: 05/08/2026
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
1 month ago
Riviera Travel
Riviera Travel
1 month ago
Thank you for your 5* rating
Atsiliepimai apie gaminius
Riviera Travel
Riviera Travel
1 month ago
We are delighted to hear that you thoroughly enjoyed your time on board and the 3-day add-on. It's wonderful to know that Tony, Andre, Georgi, and the entire crew made your experience so organised, professional, and fun. We are also pleased that the food, drink, accommodation, and all services met your expectations. It's great to hear that Annecy, Lake Geneva, and Glacier 3000 was a wonderful tour, and that Nicolas's guidance, information, and organisation were so appreciated, including the thoughtful keepsake. We truly value your recommendation.
Pirkimo data: 15/08/2026
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
1 month ago
Riviera Travel
Riviera Travel
1 month ago
Thank you for your 5* rating
Atsiliepimai apie gaminius
Riviera Travel
Riviera Travel
1 month ago
We are sorry to hear that the scenic experience of the cruise was not as you had hoped, and that there wasn't much to see on the riverside. We are delighted that you enjoyed the coach-based excursions, and particularly the Gorges d'Ardeche. It is also wonderful to hear that the service and facilities on board were excellent.
Everything from booking to cruise was slick and well organised, only slight neg was luggage labels were self printed prefer them to be provided
Atsiliepimai apie gaminius
Įkelta medija
Peržiūrėti visą mediją (4)
Pirkimo data: 07/08/2026
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
1 month ago
Very good
Riviera Travel
Riviera Travel
1 month ago
We're sorry to hear your experience wasn't entirely positive. We appreciate you sharing your feedback and hope we have the opportunity to provide you with a better experience in the future.
Riviera Travel
Riviera Travel
1 month ago
We're pleased to hear that you thought our customer service was very good.
Atsiliepimai apie gaminius
Riviera Travel
Riviera Travel
1 month ago
Thank you for sharing your feedback. We appreciate you taking the time to let us know about your experience.
Riviera Travel
Riviera Travel
1 month ago
Thank you for taking the time to share your feedback. We are sorry to learn that you felt guests were being encouraged to sit together. As you have not provided further details regarding the circumstances surrounding this comment, we are unfortunately unable to fully investigate or respond to your concerns. Should you wish to elaborate, we would welcome the opportunity to review your feedback in greater detail.
Well organised and planned. Helpful and knowledgeable.
Riviera Travel
Riviera Travel
1 month ago
We are so pleased to hear that your experience with Riviera Travel was well organised and planned, and that our team was helpful and knowledgeable. We strive to provide exceptional service on every journey.
Atsiliepimai apie gaminius
Įkelta medija
Peržiūrėti visą mediją (7)
Riviera Travel
Riviera Travel
1 month ago
Thank you for taking the time to share your feedback on the Seine Paris and Normandy River Cruise for Solo Travellers. We are delighted to hear that you had a very enjoyable trip and that the visits to Monet's Garden and Honfleur were special highlights for you. It's wonderful to know that everything was well organised and planned, and that our staff were helpful and courteous. We appreciate your recommendation and are pleased you would recommend the experience.
Pirkimo data: 11/08/2026
0
Bendrinti
AN
Angela
Patvirtinta „Feefo“
1 month ago
Ką Angela sakė apie Riviera Travel:
From the moment we made our enquiries about the holiday the staff were always helpful, informative and friendly.
We received all the information re required prior to travel as expected.
Any queries...
We are so pleased to hear that you had an extremely good experience with us. Thank you for taking the time to share your feedback.
Atsiliepimai apie gaminius
Riviera Travel
Riviera Travel
1 month ago
It's wonderful to hear that you had such a delightful experience on our Burgundy, the River Rhone and Provence River Cruise for Solo Travellers. We're so pleased that you enjoyed visiting interesting places, the delicious food, comfortable cabin, and the helpfulness of our crew.
It’s wonderful to hear that your experience was up to the standard you expected. We truly appreciate you taking the time to share your feedback with us.
Atsiliepimai apie gaminius
Riviera Travel
Riviera Travel
1 month ago
Thank you for taking the time to share your experience of the Douro, Porto & Salamanca River Cruise. We are delighted to hear that the trip lived up to your expectations and that you were pleased with the high standards maintained by our management and crew.
First class. Restaurant staff well trained. Housekeeping staff excellent. Reception friendly and helpful.
Riviera Travel
Riviera Travel
1 month ago
Thank you for your wonderful feedback. We are delighted to hear that you experienced first-class service from our restaurant, housekeeping, and reception teams. It is always rewarding to know that our staff's dedication to training and friendliness is appreciated.
Atsiliepimai apie gaminius
Riviera Travel
Riviera Travel
1 month ago
It's wonderful to hear you had such a fantastic cruise experience with us! We're delighted that Tony, Andre, and Georgi were such excellent hosts and contributed to your enjoyment. We appreciate you understanding the limitations regarding accessibility for some outings and are pleased that you enjoyed the excellent food and the company of your fellow guests.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.