Thank you for your 5* review !
We are absolutely delighted to hear that you were so well looked after throughout your Rhine, Strasbourg and Heidelberg River Cruise and that you enjoyed the all-inclusive meals and drinks. It's wonderful to know that your cabin met your expectations for cleanliness and space, and that you found the entertainment enjoyable.
We are also very pleased that our team managed the itinerary adjustments due to low water so effectively, ensuring you didn't miss out on visiting Heidelberg and Strasbourg. It’s fantastic to hear that you and your wife would happily book with us again, and that your friends were so impressed they plan to book with us too.
Depends on whether you are referring to the hotels, the guides, the restaurants, the carriers etc. Generally all where pretty good but we have already indicated in the review where these fell short.
Riviera Travel
Riviera Travel
1 day ago
Thank you for taking the time to share your feedback with us. We appreciate you noting that, generally, your experiences with our hotels, guides, and restaurants were positive. We are also grateful for the specific details you've provided elsewhere regarding areas where we could enhance the overall experience.
Atsiliepimai apie gaminius
Riviera Travel
Riviera Travel
1 day ago
Thank you for taking the time to share your feedback.
We are delighted to hear that you enjoyed the tour overall and that you found the destinations interesting and diverse. It is also pleasing to know that your Tour Manager helped to make the experience enjoyable through her professionalism, patience, and good humour.
We appreciate your comments regarding the journey between Tallinn and Riga, the hotel in Riga, and the group dining arrangements. Feedback such as yours is valuable and helps us continually review and develop our tours and services.
Thank you once again for travelling with Riviera Travel. We are pleased that, despite these observations, you had a very enjoyable holiday and hope to welcome you on another Riviera tour in the future.
The tour manager and the guides were very informative and helpful.
We had a briefing each day on what to expect on that days outing.
Riviera Travel
Riviera Travel
2 days ago
Thank you for your 5* review!
We are so pleased to hear that you found our tour managers and guides to be informative and helpful. It's wonderful that you appreciated the daily briefings, and we are delighted that you had such a positive experience.
Atsiliepimai apie gaminius
Riviera Travel
Riviera Travel
2 days ago
Thank you for your 5* review!
We are delighted to hear that you enjoyed your Douro Splendour experience and found the vessel to be well-maintained, clean, and comfortable. It's wonderful to know that you were pleased with the food and drink selections and the variety available. We appreciate your feedback regarding the cabin's hanging space and are glad the en suite facilities met your needs and were kept spotless. We also acknowledge your comments on the bar staffing during the evenings and are pleased to hear that our team's hard work and dedication to guest satisfaction did not go unnoticed.
Thank you for your kind words.
We are delighted to hear that you found our service to be of high quality, responsive, and caring. We strive to provide an excellent experience for all our customers.
Atsiliepimai apie gaminius
Riviera Travel
Riviera Travel
2 days ago
Thank you for taking the time to share your feedback on your recent Rhine, Strasbourg and Heidelberg River Cruise. We are delighted to hear that you enjoyed the lovely cabins and excellent food. We appreciate you acknowledging the efforts of our tour hosts and ship's crew in adapting the itinerary due to river levels. We are sorry to hear that your experience with some of the on-shore guides did not meet your expectations, and that you felt the time spent in certain locations and the meeting point instructions in Brussels and Cologne could have been clearer. We value your constructive comments and will certainly take them into consideration and shared with the relevant teams . We are thrilled that you will choose Riviera again.
Thank you for your 5-star review.
We are delighted to hear that your holiday was fabulous all the way. It is wonderful to know that you had such an enjoyable experience and that everything met your expectations.
Thank you for choosing Riviera Travel. We look forward to welcoming you on another fantastic holiday in the future.
Atsiliepimai apie gaminius
Riviera Travel
Riviera Travel
2 days ago
We are so pleased to hear that you had a first-class experience on our Burgundy, the River Rhône & Provence Cruise. Thank you for your wonderful feedback.
Pirkimo data: 21/07/2026
0
Bendrinti
RU
Ruth
Patvirtinta „Feefo“
GGY
3 days ago
Riviera Travel
Riviera Travel
2 days ago
Thank you for your 5* review .
Atsiliepimai apie gaminius
Riviera Travel
Riviera Travel
2 days ago
Thank you for your wonderful 5-star review.
We are delighted to hear that you enjoyed visiting such interesting destinations and that you considered this cruise even better than other river cruises you have experienced. It is also great to know that you were pleased with the food and drink provided throughout your holiday.
We note your comments regarding guests with walking difficulties. To help ensure guests select the most suitable holiday for their needs, we ask a number of questions during the booking process regarding mobility and any limitations that may affect their enjoyment of the tour. We also provide information about the nature of excursions, including expected walking distances, the presence of steps, gradients and other physical requirements, so that guests can make an informed decision before travelling.
We are delighted that you had such an enjoyable experience and look forward to welcoming you on another Riviera Travel holiday in the future.
Thank you for taking the time to leave us such a positive review! We are delighted to hear that you had a wonderful experience.
Atsiliepimai apie gaminius
Riviera Travel
Riviera Travel
1 day ago
Thank you for taking the time to share your feedback on the Cologne, the Rhine Gorge & Medieval Germany River Cruise. We are delighted to hear that you found the holiday excellent, from the spotless ship and excellent service to the very good quality catering.
We appreciate you acknowledging the efforts of our staff and company in adapting the itinerary at short notice due to the low water levels. It's wonderful to know that the alternative plan was varied and worked well, and that you found the organisation outstanding. We are pleased that our shipboard staff were friendly, helpful, and efficient, and that you enjoyed the engaging and varied evening entertainment.
Pirkimo data: 26/07/2026
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
3 days ago
Excellent apart from a lack of communication about the opera but this was rectified by the rep
Riviera Travel
Riviera Travel
2 days ago
Thank you for your 5* review !
We are so glad to hear you had an excellent experience with us. We appreciate you sharing your feedback regarding the communication about the opera and are pleased that our representative could resolve this for you.
Atsiliepimai apie gaminius
Riviera Travel
Riviera Travel
2 days ago
Thank you for your 5* feedback.
We are delighted to hear that you had such an enjoyable holiday and found it to be excellent value for money. It's wonderful that you appreciated the service of our Riviera Representative, the quality of our coaches, and the Europa hotel. We're pleased our guides in Venice and Verona were so helpful in sharing the history and highlighting the best sites, restaurants, and shops. We are also so that you made new friends on this tour and at the hotel. Thank you for your recommendation.
they were so helpful as my wife is in a wheelchair for more than 50m trips and they scoped out step cobbles etc before we travled and then on trips
Riviera Travel
Riviera Travel
2 days ago
Thank you for your 5-star review.
We are delighted to hear that you had such a great holiday and that our team was able to support you and your wife throughout your travel experience.
We particularly appreciate your comments regarding the assistance provided in advance of your holiday. Ensuring guests have a clear understanding of the walking requirements, steps, cobbled surfaces and overall suitability of excursions is an important part of our service, especially where mobility considerations are involved. We are pleased that this information helped you travel with confidence and that the support continued during the excursions themselves.
It is wonderful to know that these arrangements contributed to an enjoyable and memorable holiday. As for the weight gain, we will take that as a compliment to the excellent food on offer!
We look forward to welcoming you on another Riviera Travel holiday in the future.
Atsiliepimai apie gaminius
Įkelta medija
Peržiūrėti visą mediją (4)
Riviera Travel
Riviera Travel
2 days ago
Thank you for your 5* review!
We are delighted to hear about your wonderful experience on the Douro, Porto & Salamanca River Cruise. It's fantastic to know that you enjoyed the high-level staff, the accommodation, and found the food to be brilliant. We're also pleased that the wine and port tastings added to your enjoyment and that you found the overall atmosphere to be a perfect blend of relaxed and engaging, with plenty to keep you occupied throughout the day.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.