I was having to chase for updates, the individual dealing with my sale then left the business and I was not notified so didn't know who was then my point of contact. My buyer kept on delaying things...
Skaityti daugiau
Anne
Rettie
9 months ago
Thank you for taking the time to share your feedback. I’m very sorry to hear about the communication issues you experienced during your sale, particularly the lack of updates and the confusion following the staff change.
This is certainly not the standard of service we aim to provide, and I understand how frustrating it must have been to feel the need to chase for information yourself—especially during an already stressful time.
Please rest assured that your comments have been shared and we are taking steps to improve how we manage handovers and client communications going forward.
If there’s anything more we can do to support you or if you’d like to discuss this further, please don’t hesitate to get in touch.
Warm regards,
Anne
0
Bendrinti
MW
Mr Watson
Patvirtinta „Feefo“
9 months ago
Ką Mr Watson sakė apie Rettie:
First Class Property Promotion
The promotion of the property was supervised by two Rettie managers who provided a weekly status on viewing numbers and the level of interest generated. At least one of these managers could be...
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John Wybar
Rettie
8 months ago
Thank you very much for your feedback. I am delighted you had such a good experience with the Edinburgh Sales team at Rettie. We would love to help you again in the future.
John Wybar
Director
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
9 months ago
Immediate courteous attention every time I contacted Rettie, with positive outcomes.
I have used their service on more than one occasion and would recommend anyone to contact this company for any...
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Alison
Rettie
9 months ago
Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that you've consistently received courteous and prompt service from our team, and that we've been able to achieve positive outcomes for you. It's especially rewarding to know you've returned to us more than once and would recommend us to others — your trust means a great deal. If there's anything else we can assist with in the future, please don’t hesitate to get in touch.
Warm regards,
The Rettie Team
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
9 months ago
I will use them again
They were very helpful in guiding us how to do different things and taking full responsibility of everything Rettie have a great team
Siobhan
Rettie
9 months ago
Thank you for taking the time to review the service received and for entrusting us with your sale, it was our pleasure to act for you.
0
Bendrinti
MT
Mr Turner
Patvirtinta „Feefo“
9 months ago
Ką Mr Turner sakė apie Rettie:
Very attentive, professional, responsive service
Nicola Crombie
Rettie
9 months ago
Thank you very much for your feedback. We are delighted you were so happy with the service you received from the Melrose Team at Rettie. Please let us know if we can help again in the future.
Kind Regards
Rettie Borders
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
9 months ago
Very professional and knew the market, property sold quickly.
Siobhan
Rettie
9 months ago
Thank you for taking the time to review your experience, it is greatly appreciated. We were delighted to have been entrusted with the sale.
0
Bendrinti
MD
Mr Douglas
Patvirtinta „Feefo“
9 months ago
Ką Mr Douglas sakė apie Rettie:
Very professional and communicative
This was my first time selling a house and I had loads of questions, but Caitlin at Rettie was brilliant all the way through. She was really easy to talk to, quick to reply, and kept me updated at...
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Jill McCulley
Rettie
9 months ago
thank you for your feedback, it is always a pleasure to help our sellers at every stage of their buying experience, I hope your move goes well!
0
Bendrinti
MW
Ms Wood
Patvirtinta „Feefo“
Glasgow
9 months ago
Ką Ms Wood sakė apie Rettie:
Excellent service
Personal service .nothing was too much trouble.Lewis was a star.living outside UK could have made our sale difficult but Retties went the extra mile
Anne
Rettie
9 months ago
Thank you for your feedback on the service provided by the West End Team, delighted you were pleased with the service - We hope we can assist again in the future. Kind Regards Anne Sutherland Branch Manager
0
Bendrinti
DA
David
Patvirtinta „Feefo“
Edinburgh
9 months ago
Ką David sakė apie Rettie:
Excellent
Max Mills and his team were excellent. Property was sold within 4days of going on the market.. Very good photos and video.
John Wybar
Rettie
9 months ago
Thank you very much for your feedback. I am delighted you were so happy with the service you received from the Edinburgh Residential Team at Rettie. Max in particular will be pleased to see this. Please let us know if we can help again in the future.
John Wybar
Director
0
Bendrinti
MN
Ms Nicol
Patvirtinta „Feefo“
9 months ago
Ką Ms Nicol sakė apie Rettie:
For a great all round service by good people
Rettie provided a thoughtful curated service with care when I was selling my much loved home. They remember that it’s an emotional experience and communicate well, support and guide you.
Anne
Rettie
9 months ago
Thank you for your feedback on the service provided by the West End Team, delighted you were pleased with the service - We hope we can assist again in the future. Kind Regards Anne Sutherland Branch Manager
Our unrivalled market knowledge helps clients all over the world sell, let, and develop property in Scotland and the North East of England–from city apartments and rural cottages to large townhouses and prime country homes.
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Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Our unrivalled market knowledge helps clients all over the world sell, let, and develop property in Scotland and the North East of England–from city apartments and rural cottages to large townhouses and prime country homes.
