The price of my trip went down from $8900 to $7300 and they would not refund the difference. The I went to cancel (I bought extra protection) and so I asked to cancel her trip and they said 50%...
Skaityti daugiau
Customer Service
Redtag.ca
8 months ago
Thank you for taking time to provide a review. We appreciate the frustration you must be feeling seeing the price drop before your departure. Please bear in mind all rates are solely determined by the tour operators. Prices do fluctuate and as you will hopefully concur, this is an area where we have absolutely no control. Please note, the Travel Protection purchased has Terms and Conditions, and depending on when you cancel some or all of the amounts will be held in a future travel credit with the supplier. Please feel confident, we do value your business and assure you of our very best intentions at all times. For any assistance with your reservation please contact our office at 1-866-573-3824
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Bendrinti
MZ
MR JOSEPH ZAMMIT
Patvirtinta „Feefo“
CAN
8 months ago
Ką MR JOSEPH ZAMMIT sakė apie Redtag.ca:
Great prices and lists of options.
0
Bendrinti
MH
MS RENEE HESS
Patvirtinta „Feefo“
8 months ago
Ką MS RENEE HESS sakė apie Redtag.ca:
Carla was great at Red Tag
Carla was fantastic!!!! She was really on the ball & always got back to me quickly. Highly recommend:)
0
Bendrinti
MK
MRS CORINNE KLASSEN
Patvirtinta „Feefo“
CAN
8 months ago
Ką MRS CORINNE KLASSEN sakė apie Redtag.ca:
Booked online
Received confirmation emails quickly
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
8 months ago
Fast service and accurate
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
8 months ago
Bad customer service
Very poor, trying to make me upgrade my package to accommodate adding my one month old baby when the room booked sleeps 4 people. Have spent 10 hours+ trying to resolve my issue and went directly to...
Skaityti daugiau
Customer Service
Redtag.ca
8 months ago
Thank you for taking the time to provide a review. We are sorry to hear you experienced any upset with your recent reservation. Please note, we have to abide by the supplier's rules and terms and conditions for any changes or cancellation to the reservation. Please feel confident, we do value your business and assure you of our very best intentions at all times. For any assistance with your reservation please contact our office at 1-866-573-3824.
0
Bendrinti
MS
MS CHELSEA Yvonne SHEEN
Patvirtinta „Feefo“
CAN
8 months ago
0
Bendrinti
DA
DARRYL
Patvirtinta „Feefo“
CAN
8 months ago
Ką DARRYL sakė apie Redtag.ca:
Great service agents
Cherie the service agent made the process very easy.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
