Excellent customer service; they took their time to ensure my needs were me
I have never had an issue with Red Tag. My most recent experience was excellent and the customer service rep was very good.
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Bendrinti
Patikimas klientas
8 years ago
I use Redtag 2-3 times a year and I love it because it's fast and easy, but if you have to change your ticket or cancel it, insurance is too expensive.
There should be a way of changing your ticket...
Skaityti daugiau
0
Bendrinti
Patikimas klientas
8 years ago
OK overall, but seems they check your actvity online and change your prices
The actual searching/buying is easy and straight forward, so no complains there. The problem is that offers disappear and appear randomly, and it seems that the more you check something the worse you...
Skaityti daugiau
Deborah
Redtag.ca
8 years ago
Thank you for providing your review. This allows us an opportunity to address your concerns. We appreciate the frustration you must be feeling as pricing of travel can be very fluid. Our web site is live and connected directly to the tour operators, airlines, cruise lines and consolidators. All prices displayed during an online search are based on cached data that can be a few hours old. The last screen before the booking is confirmed is where a third party supplier software accesses live pricing and inventory. Automated tools are used to constantly seek out the latest prices and inventory from tour operators, airlines, cruise lines and consolidators and bring it to a centralized database, which is called a ‘shopping’ database. It’s not live, but it is updated frequently enough to be virtually live. Please feel confident, we do value your business and assure you of our very best intentions at all times.
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Bendrinti
Patikimas klientas
8 years ago
Service was great both with Francis and Sherri. Very happy with their help and their communication and the resort was fabulous!
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Bendrinti
TC
Trusted Customer
Calendon
8 years ago
Ką Trusted Customer sakė apie Redtag.ca:
Just amazing to deal with
Silvia Dellasiega does everything right all the time. I've been dealing with her and only her for so many years and she finds me what I looking for all the time and she is so good at what she does. I...
Skaityti daugiau
0
Bendrinti
Patikimas klientas
8 years ago
Prompt. What I don't like is the prices for flights that come up are always wrong for Delta!! But at least you correct them if they change right away.
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Bendrinti
Patikimas klientas
8 years ago
Smooth booking experience !
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Bendrinti
TC
Trusted Customer
Kingsville. On.
8 years ago
Ką Trusted Customer sakė apie Redtag.ca:
Very easy to purchase tickets, very pleasant person helped me with a minor.
Yes I would. Thank you for your help in clearing up some minor details on the phone. Thank you Sherry you were most helpful.
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